8eca95b8-b3e6-413d-8ee9-deeebf5ebef1

you would need to add api.domain.com to Railway first

I did

It worked with my namecheap domain, so I'm guessing it's the domain provider of the client?

He is using wordpress domains

Actually my namecheap domain is just stuck on this, I've not seen it before, is this normal?

can you send the domain over discord please

api.ranbprep.com

api.andremaytorena.com

the first domain is setup incorrectly, the second domain is setup correctly

The actual domain? or the way I set it up

the way you set it up

On railway I added both the domains the same way

api.ranbprep.com

gives me this DNS record, which I believe is incorrect no?

As api.andremaytorena.com

gives me a record with the name of api, not @

you would be given a CNAME for both domains, both for api

Yes but that's not what it gave me

Just added it again

it says in the text to use the value for api.domain.com

I don't understand

please read the Info text on that modal

It says to input the record to my domain, that's all?

Apologies if I don't see it, just confused why this one says differently than my api.andremaytorena.com, I didn't change the process at all

the value is incorrect, please see the yellow text

Yes I see that, ranbprep.com is incorrect, what does that mean though? what's incorrect about it?

I setup my vercel domain in the same way with dashboard. instead and it works fine

it's the wrong value, you need to use the value you are given

I need to use this value:

820tefm6.up.railway.app

That's the one railway gives me

I understand that, I setup api.andremaytorena.com just fine using the value it gave me

But then why is it giving me to use @ for the name instead of api?

Is that correct?

set the value please

for api!

When I try to set it using those instructions my client gets this error

Ok so that's my question, the name should be api not @?

yes, that is the subdomain you are using

alright, not sure if you understand what I'm trying to get at though, when I set api.andremaytorena.com it told me to use name api

is that not a dash error? that it tells me to use @ name when I inoput a subdomain of api

if it works its not to be worried about, no need to overthink this

Alright I know but I don't have access to the domain, so I prefer to know what will work before I have my client changing the records over and over again

Trying with api now

Alright it's been added

It shows incorrect setup

Just added another domain and it's working fine, not sure why this one isn't

Actually now the status went back to issuing tls certificate

Is it normal for it to take this long to issue a tls certificate? usually its a few minutes

looks like WP.com was still serving that domain when we attempted to issue a cert.

you will need to redo the setup.