Sign in by email: no magic link
telescope
PROOP

a year ago

I can't login by email. After adding my email, I never received the magic link.

This was working up to recently. I had to sign in with github to get in.

Solved

5 Replies

chandrika
EMPLOYEE

a year ago

Hey there, could you please check if the emails were going into spam on accident? Is this still happening?


Status changed to Awaiting User Response Railway 12 months ago


telescope
PROOP

a year ago

not in spam


Status changed to Awaiting Railway Response Railway 12 months ago


chandrika
EMPLOYEE

a year ago

First, just want to make sure you’re able to use your account with no issues with the Github workaround. Second, could you please share any changes you made to the account recently? Was the email addition recent?


Status changed to Awaiting User Response Railway 12 months ago


telescope
PROOP

a year ago

Yes i’m able to sign in with github. I’ve made no changes. I hadn’t signed in for a couple weeks, came to sign in and couldn’t. I’m still getting other emails from railway, such as notifications when you reply to this thread. It seems like the issue is on the magic link side.


Status changed to Awaiting Railway Response Railway 12 months ago


chandrika
EMPLOYEE

a year ago

Tested it on our end and this seems to be back up now but please let me know if it's still now working for you!


Status changed to Awaiting User Response Railway 12 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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