Sit is down help

4 months ago

I am writing regarding my project hosted on Railway (Hobby plan). Recently, my site went down unexpectedly, and I am concerned about whether my database and application data are still intact. i am having a "not found" error . i need help

My project name is: reaarm2025's Projects
My project Id: e43b3daa-562e-4c7e-b2ec-0b7ee2b10230
My Railway account email: reaarm22@gmail.com

Thank you for your assistance. I look forward to your guidance.

$10 Bounty

19 Replies

4 months ago

Can you send a screenshot of your projects page?


4 months ago

here it is

1439932077742231600


4 months ago

i need to resolve this as soon as possible. can i reactivate the site with all its data


4 months ago

please can someone please help me here


4 months ago

Redeploy both of your services.


4 months ago

but what happened so i dont get into this again?


4 months ago

I not sure what happened in the first place, but deployments are usually removed when your plan couldn't be renewed, which is usually due to your bank declining the payment.


4 months ago

thank you.


4 months ago

which means my database is gone. i would need to upload afresh content


4 months ago

Your database's content (volume) isn't deleted.


4 months ago

okay. thats comforting to know. this means when i redeploy railways as seen from the image. postgress will be back up as well

1439943395849277400


4 months ago

Yes


4 months ago

you are the bes thank you. let me do that.


4 months ago

@uxuz @Fragly i have redeployed the app now i have these errors

[2025-11-17 14:57:28 +0000] [1] [CRITICAL] WORKER TIMEOUT (pid:48)
[2025-11-17 14:57:29 +0000] [1] [ERROR] Worker (pid:48) was sent SIGKILL! Perhaps out of memory?
[2025-11-17 14:57:29 +0000] [50] [INFO] Booting worker with pid: 50


4 months ago

am was working fine before going down. also, i thought the database would come backonline

1439993380435132700


4 months ago

You still haven't deployed your database, you will have to manually deploy it too. Deploying your service doesn't deploy your database.


4 months ago

Click on your database and then click on Deploy database as shown in your screenshot.


4 months ago

Afterwards restart or redeploy your Railways service again, just to make sure that it connects to your database when there is a running instance, your service most likely won't function correctly if the database isn't online.


4 months ago

Hey @Reaarm, have you managed to deploy your database and do what I have suggested above?


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