Sit is down help
reaarm2025
HOBBYOP

3 months ago

I am writing regarding my project hosted on Railway (Hobby plan). Recently, my site went down unexpectedly, and I am concerned about whether my database and application data are still intact. i am having a "not found" error . i need help

My project name is: reaarm2025's Projects
My project Id: e43b3daa-562e-4c7e-b2ec-0b7ee2b10230
My Railway account email: reaarm22@gmail.com

Thank you for your assistance. I look forward to your guidance.

$10 Bounty

19 Replies

dev
MODERATOR

3 months ago

Can you send a screenshot of your projects page?


reaarm2025
HOBBYOP

3 months ago

here it is

1439932077742231600


reaarm2025
HOBBYOP

3 months ago

i need to resolve this as soon as possible. can i reactivate the site with all its data


reaarm2025
HOBBYOP

3 months ago

please can someone please help me here


uxuz
MODERATOR

3 months ago

Redeploy both of your services.


reaarm2025
HOBBYOP

3 months ago

but what happened so i dont get into this again?


uxuz
MODERATOR

3 months ago

I not sure what happened in the first place, but deployments are usually removed when your plan couldn't be renewed, which is usually due to your bank declining the payment.


reaarm2025
HOBBYOP

3 months ago

thank you.


reaarm2025
HOBBYOP

3 months ago

which means my database is gone. i would need to upload afresh content


uxuz
MODERATOR

3 months ago

Your database's content (volume) isn't deleted.


reaarm2025
HOBBYOP

3 months ago

okay. thats comforting to know. this means when i redeploy railways as seen from the image. postgress will be back up as well

1439943395849277400


uxuz
MODERATOR

3 months ago

Yes


reaarm2025
HOBBYOP

3 months ago

you are the bes thank you. let me do that.


reaarm2025
HOBBYOP

3 months ago

@uxuz @Fragly i have redeployed the app now i have these errors

[2025-11-17 14:57:28 +0000] [1] [CRITICAL] WORKER TIMEOUT (pid:48)
[2025-11-17 14:57:29 +0000] [1] [ERROR] Worker (pid:48) was sent SIGKILL! Perhaps out of memory?
[2025-11-17 14:57:29 +0000] [50] [INFO] Booting worker with pid: 50


reaarm2025
HOBBYOP

3 months ago

am was working fine before going down. also, i thought the database would come backonline

1439993380435132700


uxuz
MODERATOR

3 months ago

You still haven't deployed your database, you will have to manually deploy it too. Deploying your service doesn't deploy your database.


uxuz
MODERATOR

3 months ago

Click on your database and then click on Deploy database as shown in your screenshot.


uxuz
MODERATOR

3 months ago

Afterwards restart or redeploy your Railways service again, just to make sure that it connects to your database when there is a running instance, your service most likely won't function correctly if the database isn't online.


uxuz
MODERATOR

3 months ago

Hey @Reaarm, have you managed to deploy your database and do what I have suggested above?


Loading...