3 months ago
I am writing regarding my project hosted on Railway (Hobby plan). Recently, my site went down unexpectedly, and I am concerned about whether my database and application data are still intact. i am having a "not found" error . i need help
My project name is: reaarm2025's Projects
My project Id: e43b3daa-562e-4c7e-b2ec-0b7ee2b10230
My Railway account email: reaarm22@gmail.com
Thank you for your assistance. I look forward to your guidance.
19 Replies
3 months ago
Can you send a screenshot of your projects page?
3 months ago
here it is

3 months ago
i need to resolve this as soon as possible. can i reactivate the site with all its data
3 months ago
please can someone please help me here
3 months ago
Redeploy both of your services.
3 months ago
but what happened so i dont get into this again?
3 months ago
I not sure what happened in the first place, but deployments are usually removed when your plan couldn't be renewed, which is usually due to your bank declining the payment.
3 months ago
thank you.
3 months ago
which means my database is gone. i would need to upload afresh content
3 months ago
Your database's content (volume) isn't deleted.
3 months ago
okay. thats comforting to know. this means when i redeploy railways as seen from the image. postgress will be back up as well

3 months ago
Yes
3 months ago
you are the bes thank you. let me do that.
3 months ago
@uxuz @Fragly i have redeployed the app now i have these errors
[2025-11-17 14:57:28 +0000] [1] [CRITICAL] WORKER TIMEOUT (pid:48)
[2025-11-17 14:57:29 +0000] [1] [ERROR] Worker (pid:48) was sent SIGKILL! Perhaps out of memory?
[2025-11-17 14:57:29 +0000] [50] [INFO] Booting worker with pid: 50
3 months ago
am was working fine before going down. also, i thought the database would come backonline

3 months ago
You still haven't deployed your database, you will have to manually deploy it too. Deploying your service doesn't deploy your database.
3 months ago
Click on your database and then click on Deploy database as shown in your screenshot.
3 months ago
Afterwards restart or redeploy your Railways service again, just to make sure that it connects to your database when there is a running instance, your service most likely won't function correctly if the database isn't online.
3 months ago
Hey @Reaarm, have you managed to deploy your database and do what I have suggested above?