Sit is down help

I am writing regarding my project hosted on Railway (Hobby plan). Recently, my site went down unexpectedly, and I am concerned about whether my database and application data are still intact. i am having a "not found" error . i need help

My project name is: reaarm2025's Projects

My project Id: e43b3daa-562e-4c7e-b2ec-0b7ee2b10230

My Railway account email: reaarm22@gmail.com

Thank you for your assistance. I look forward to your guidance.

Closed$10 Bounty

19 Replies

a year ago

Can you send a screenshot of your projects page?


here it is

1439932077742231653


i need to resolve this as soon as possible. can i reactivate the site with all its data


please can someone please help me here


a year ago

Redeploy both of your services.


but what happened so i dont get into this again?


a year ago

I not sure what happened in the first place, but deployments are usually removed when your plan couldn't be renewed, which is usually due to your bank declining the payment.


thank you.


which means my database is gone. i would need to upload afresh content


a year ago

Your database's content (volume) isn't deleted.


okay. thats comforting to know. this means when i redeploy railways as seen from the image. postgress will be back up as well

1439943395849277514


a year ago

Yes


you are the bes thank you. let me do that.


@uxuz @Fragly i have redeployed the app now i have these errors

[2025-11-17 14:57:28 +0000] [1] [CRITICAL] WORKER TIMEOUT (pid:48)

[2025-11-17 14:57:29 +0000] [1] [ERROR] Worker (pid:48) was sent SIGKILL! Perhaps out of memory?

[2025-11-17 14:57:29 +0000] [50] [INFO] Booting worker with pid: 50


am was working fine before going down. also, i thought the database would come backonline

1439993380435132577


a year ago

You still haven't deployed your database, you will have to manually deploy it too. Deploying your service doesn't deploy your database.


a year ago

Click on your database and then click on Deploy database as shown in your screenshot.


a year ago

Afterwards restart or redeploy your Railways service again, just to make sure that it connects to your database when there is a running instance, your service most likely won't function correctly if the database isn't online.


a year ago

Hey @Reaarm, have you managed to deploy your database and do what I have suggested above?


Welcome!

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