Site Down Postgres
Anonymous
HOBBYOP

a month ago

My site's been down for over 8 hours. I did not initiate any deployment. Do you have an ETA please?

Solved

4 Replies

Railway
BOT

a month ago

We experienced a major service disruption between roughly 02:25 UTC and 07:57 UTC today that affected services platform-wide, which aligns with your timeline. The incident is now resolved, but your Postgres service in the "Job Analyzer" project currently shows its latest deployment as removed. You'll likely need to redeploy it from the service's settings to bring it back online.


Status changed to Awaiting User Response Railway 28 days ago


Railway

We experienced a [major service disruption](https://status.railway.com/incident/I23M92U0) between roughly 02:25 UTC and 07:57 UTC today that affected services platform-wide, which aligns with your timeline. The incident is now resolved, but your Postgres service in the "Job Analyzer" project currently shows its latest deployment as removed. You'll likely need to redeploy it from the service's settings to bring it back online.

Anonymous
HOBBYOP

a month ago

NetworkError when attempting to fetch resource.


Status changed to Awaiting Railway Response Railway 28 days ago


Anonymous
HOBBYOP

a month ago

It is not working. I was able to redeploy but now I'm getting this error message: NetworkError when attempting to fetch resource..


sam-a
EMPLOYEE

a month ago

Apologies for this canned message but in an effort to help all our customers get back up and running, we are sending this bulk message. As you may know, we had a major interruption to our services yesterday. We've published a post-mortem if you'd like more information on the incident. It describes what happened and what we are doing to prevent it in the future. We are deeply sorry for the impact that it has had on you.

It is taking some time to bring everything back up, but we are working on it as fast as we can. In general, a redeployment should fix most service issues. Due to the volume of customers redeploying right now, builds and deploys may take longer than normal to process.

You can track recovery status here: https://status.railway.com/incident/KVZ1Z8GY

If you are still having other issues that might be related to the incident you can read more here: https://station.railway.com/community/road-to-recovery-post-gcp-outage-builds-d362e48c

Feel free to respond if your question has not been addressed.


Status changed to Awaiting User Response Railway 28 days ago


Railway
BOT

20 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 20 days ago


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