2 months ago
- Service:
barcrawlers-cms - Custom domains added:
barcrwlr.comandwww.barcrwlr.com - Issue: SSL certificate not provisioning (getting
net::ERR_CERT_COMMON_NAME_INVALID) - DNS is correctly configured and resolving
- App works fine on
barcrwlrs.up.railway.app - Deployment ID:
508b4f77-8691-4376-8552-994936f6fedc
They should be able to manually trigger cert provisioning or diagnose what's blocking it.
5 Replies
2 months ago
Neither barcrwlr.com nor www.barcrwlr.com are currently added as custom domains on your service. Your domain list only shows Railway-generated .up.railway.app domains. You'll need to add them as custom domains in your service settings at railway.com under the service's Settings > Networking > Custom Domain section. Additionally, barcrwlr.com (the apex) is currently resolving to 151.101.2.15, which is not a Railway IP. It needs a CNAME or A record pointing to Railway per the instructions shown when you add the custom domain.
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
what is the IP address I need to use
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
We don't provide a static IP address for custom domains. When you add a custom domain in your service's Settings > Networking > Custom Domain section, you'll be given a unique CNAME value (in the form xxxxx.up.railway.app) to point your DNS records to. For the apex domain (barcrwlr.com), your DNS provider must support CNAME flattening or ALIAS records, as described in our custom domain docs.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
Yes, you need both added as separate custom domains, and we can see you've already done that. However, there are two DNS issues to fix. First, barcrwlr.com (the apex) is pointing to 151.101.2.15 instead of the required CNAME target sgeg2qhs.up.railway.app, and since your DNS is on GoDaddy (which doesn't support CNAME flattening), you'll need to switch your nameservers to a provider like Cloudflare to use a CNAME at the root. Second, www.barcrwlr.com is pointing to barcrwlrs.up.railway.app but needs to point to ua0pf85h.up.railway.app, and it's also missing its verification TXT record at _railway-verify.www with the value shown in your domain settings. Certificates won't issue until both the CNAME and TXT records are correct for each domain.
Status changed to Awaiting User Response Railway • about 2 months ago
Status changed to Awaiting Railway Response Railway • about 2 months ago
2 months ago
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Status changed to Open Railway • about 2 months ago