Site unresponsive with no logs or errors

standingdreamsHOBBY

a year ago

I have a Payload CMS deployed to Railway alongside the postgres database. The UI is hosted somewhere else so only the Payload CMS is hosted with Railway. It works perfectly fine when deployed. However, after a whiel it becomes unresponsive. I do not have App Sleep enabled. It only becomes responsive after I restart the entire app. I've contacted Payload as well.

0 Replies

standingdreamsHOBBY

a year ago

57d7d186-2ee8-4db8-8f04-95490dd6bc0f


a year ago

can you define unresponsive in this context?


standingdreamsHOBBY

a year ago

When I visit the URL, the admin dashboard does not render. It's just a black screen.


a year ago

any error logs?


standingdreamsHOBBY

a year ago

None.


a year ago

is there a debug mode you could turn on so you could get more verbose logs?


standingdreamsHOBBY

a year ago

I just noticed a 504 status from /api/users/init


a year ago

did any logs print when you hit that endpoint?


standingdreamsHOBBY

a year ago

No. It hangs


a year ago

hangs and then sends 504?


standingdreamsHOBBY

a year ago

No 504…just hangs.


a year ago

then why did you mention a 504? I'm getting mixed messages here


standingdreamsHOBBY

a year ago

The 504 comes when i visit /admin


a year ago

thank you for clarifying


a year ago

have you looked into this?


standingdreamsHOBBY

a year ago

1248332803985113000


a year ago

I see a 504 code there, but you just said there was no 504 on that endpoint and that it just hangs


standingdreamsHOBBY

a year ago

Yes. Thats when I visit /admin. However, when i visit /api/users/init directly…….it hangs.


standingdreamsHOBBY

a year ago

Sorry for the confusion.


standingdreamsHOBBY

a year ago

Just set Payload into debug mode and deployed.


a year ago

you got a 504 from /api/users/init as your screenshot shows


a year ago

please make sure you have your information in order