Site unresponsive with no logs or errors
standingdreams
HOBBYOP

2 years ago

I have a Payload CMS deployed to Railway alongside the postgres database. The UI is hosted somewhere else so only the Payload CMS is hosted with Railway. It works perfectly fine when deployed. However, after a whiel it becomes unresponsive. I do not have App Sleep enabled. It only becomes responsive after I restart the entire app. I've contacted Payload as well.

0 Replies

standingdreams
HOBBYOP

2 years ago

57d7d186-2ee8-4db8-8f04-95490dd6bc0f


brody
EMPLOYEE

2 years ago

can you define unresponsive in this context?


standingdreams
HOBBYOP

2 years ago

When I visit the URL, the admin dashboard does not render. It's just a black screen.


brody
EMPLOYEE

2 years ago

any error logs?


standingdreams
HOBBYOP

2 years ago

None.


brody
EMPLOYEE

2 years ago

is there a debug mode you could turn on so you could get more verbose logs?


standingdreams
HOBBYOP

2 years ago

I just noticed a 504 status from /api/users/init


brody
EMPLOYEE

2 years ago

did any logs print when you hit that endpoint?


standingdreams
HOBBYOP

2 years ago

No. It hangs


brody
EMPLOYEE

2 years ago

hangs and then sends 504?


standingdreams
HOBBYOP

2 years ago

No 504…just hangs.


brody
EMPLOYEE

2 years ago

then why did you mention a 504? I'm getting mixed messages here


standingdreams
HOBBYOP

2 years ago

The 504 comes when i visit /admin


brody
EMPLOYEE

2 years ago

thank you for clarifying


brody
EMPLOYEE

2 years ago

have you looked into this?


standingdreams
HOBBYOP

2 years ago

1248332803985113000


brody
EMPLOYEE

2 years ago

I see a 504 code there, but you just said there was no 504 on that endpoint and that it just hangs


standingdreams
HOBBYOP

2 years ago

Yes. Thats when I visit /admin. However, when i visit /api/users/init directly…….it hangs.


standingdreams
HOBBYOP

2 years ago

Sorry for the confusion.


standingdreams
HOBBYOP

2 years ago

Just set Payload into debug mode and deployed.


brody
EMPLOYEE

2 years ago

you got a 504 from /api/users/init as your screenshot shows


brody
EMPLOYEE

2 years ago

please make sure you have your information in order


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