smtp.gmail.com is not available on 465 port

thecometcompanies
HOBBY

a month ago

Hi! I need help with my FreeScout deployment on Railway. Gmail SMTP is being blocked - getting error
"smtp.gmail.com is not available on 465 port" when trying to send emails.

Can Railway support unblock outbound port 465 (and 587) for Gmail SMTP on my project? This is for legitimate
business email sending through our company Gmail Workspace.

Project ID: 85b265f2-9b1d-4b99-85ac-cef04b5faeca

Project: free-scout (FreeScout help desk application)

Thanks!

4 Replies

a month ago

Hello,

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team


brody

Hello,Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:https://docs.railway.com/reference/outbound-networkingBest regards,The Railway Team

devavikalabs
HOBBY

a month ago

Why did you suddenly decide to do this? Please unblock it.

You are forcing us to upgrade to a pro plan,
and I have wasted three days of work trying to figure out why my emails are not sending through SMTP.

This isn't fair. Aren't we a community?
I have recommended railway.app to all of my clients,
but now, due to this situation, our trust in you has diminished.


fra
HOBBYTop 5% Contributor

a month ago

I agree that maybe a bit more visibility on this would have been good, I've also noticed that smtp stops working, maybe I missed something but I can't see any email about this change....also there is nothing mentioned in the price table


devavikalabs

Why did you suddenly decide to do this? Please unblock it.You are forcing us to upgrade to a pro plan, and I have wasted three days of work trying to figure out why my emails are not sending through SMTP.This isn't fair. Aren't we a community? I have recommended railway.app to all of my clients, but now, due to this situation, our trust in you has diminished.

chadirahme
HOBBY

25 days ago

Hello, I'm facing the same issue. what the alternative solution you planning to go for?