2 months ago
I am on the Pro plan, but my SMTP ports 465/587 are still blocked. Please unblock them."
8 Replies
2 months ago
Sorry, but I think there might be some confusion, you seem to be on the Hobby plan, as per your tag here.
Can you share a screenshot of you plan?
And if it's indeed PRO, can you share the logs of the connection error so I might help? 
jorgeferrarice
Sorry, but I think there might be some confusion, you seem to be on the Hobby plan, as per your tag here.Can you share a screenshot of you plan?And if it's indeed PRO, can you share the logs of the connection error so I might help?
2 months ago
yes, currently hobby plan. and this is the deploy logs
Starting Container
npm warn config production Use --omit=dev instead.
> start
> node src/server.js
[dotenv@17.2.3] injecting env (0) from .env -- tip:
load multiple .env files with { path: ['.env.local', '.env'] }
[dotenv@17.2.3] injecting env (0) from .env -- tip:
run anywhere with dotenvx run -- yourcommand
[dotenv@17.2.3] injecting env (0) from .env -- tip:
write to custom object with { processEnv: myObject }
[dotenv@17.2.3] injecting env (0) from .env -- tip:
encrypt with Dotenvx: https://dotenvx.com
Server running on port 8080
PostgreSQL connected successfully: 2026-01-02T17:41:12.963Z
Email failed: Connection timeout
2 months ago
Hello,
Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.
For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:
https://docs.railway.com/reference/outbound-networking
Best regards,
The Railway Team
2 months ago
ohh..! so then what i do next?
2 months ago
$20 of usage credits :)