SMTP issue
adarshkindrajith
HOBBYOP

2 months ago

I am on the Pro plan, but my SMTP ports 465/587 are still blocked. Please unblock them."

$10 Bounty

8 Replies

jorgeferrarice
PRO

2 months ago

Sorry, but I think there might be some confusion, you seem to be on the Hobby plan, as per your tag here.

Can you share a screenshot of you plan?

And if it's indeed PRO, can you share the logs of the connection error so I might help? slightly_smiling_face emoji


jorgeferrarice

Sorry, but I think there might be some confusion, you seem to be on the Hobby plan, as per your tag here.Can you share a screenshot of you plan?And if it's indeed PRO, can you share the logs of the connection error so I might help?

adarshkindrajith
HOBBYOP

2 months ago

yes, currently hobby plan. and this is the deploy logs

Starting Container

npm warn config production Use --omit=dev instead.

> start

> node src/server.js

[dotenv@17.2.3] injecting env (0) from .env -- tip: gear emoji load multiple .env files with { path: ['.env.local', '.env'] }

[dotenv@17.2.3] injecting env (0) from .env -- tip: hammer_and_wrench emoji run anywhere with dotenvx run -- yourcommand

[dotenv@17.2.3] injecting env (0) from .env -- tip: gear emoji write to custom object with { processEnv: myObject }

[dotenv@17.2.3] injecting env (0) from .env -- tip: closed_lock_with_key emoji encrypt with Dotenvx: https://dotenvx.com

Server running on port 8080

white_check_mark emoji PostgreSQL connected successfully: 2026-01-02T17:41:12.963Z

x emoji Email failed: Connection timeout


2 months ago

Hello,

Outbound SMTP is only available on the Pro plan and above, while Free, Trial, and Hobby plans have SMTP disabled.

For sending emails from your application, please use a dedicated email service that provides HTTPS APIs. More information can be found in our documentation:

https://docs.railway.com/reference/outbound-networking

Best regards,

The Railway Team


adarshkindrajith
HOBBYOP

2 months ago

ohh..! so then what i do next?


2 months ago

Use a dedicated email service that provides HTTPS APIs, or upgrade to Pro.


adarshkindrajith
HOBBYOP

2 months ago

ok. now how much i paid for pro


jorgeferrarice
PRO

2 months ago

$20 of usage credits :)


jorgeferrarice
PRO

2 months ago


Loading...