a month ago
dear team, i get smtp issues, i already talk to the provider there have no blocks. etc.
Error: SMTP connection failed — mail.privateemail.com:465 as info@rankforge.gg. Error: Connection timeout Approval emails will still be attempted but may not deliver.
Pinned Solution
a month ago
A timeout on mail.privateemail.com:465 usually means the Railway container cannot establish outbound SMTP connectivity to the provider, even if the provider itself reports no blocks.
Please test using port 587 with STARTTLS instead of 465, verify outbound networking from the container, and check whether Railway egress IPs may need to be explicitly allowed by the mail provider despite 0.0.0.0/0-style allowances.
1 Replies
a month ago
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Status changed to Open Railway • about 1 month ago
a month ago
A timeout on mail.privateemail.com:465 usually means the Railway container cannot establish outbound SMTP connectivity to the provider, even if the provider itself reports no blocks.
Please test using port 587 with STARTTLS instead of 465, verify outbound networking from the container, and check whether Railway egress IPs may need to be explicitly allowed by the mail provider despite 0.0.0.0/0-style allowances.
Status changed to Solved ray-chen • about 1 month ago