SMTP ports blocked

rpalmak

PROOP

6 months ago

Hello, i just read SMTP is allowed only for PRO users?
So i became PRO, but the service still doesn't work for me, what do i have to do to make it work?

Solved

8 Replies

Railway

BOT

6 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

uxuz

MODERATOR

6 months ago

Hey, have you tried redeploying your services after you have upgraded to the pro plan?

rpalmak

PROOP

6 months ago

yes, i redeploy and it worked, thank you!

rpalmak

yes, i redeploy and it worked, thank you!

uxuz

MODERATOR

6 months ago

You are welcome!

Status changed to Solved uxuz • 7 months ago

rpalmak

PROOP

6 months ago

I'm sorry, i take this back, it is not working anymore

Status changed to Awaiting Railway Response Railway • 7 months ago

uxuz

MODERATOR

6 months ago

Oh well, I assume that there is a timeout?

angelmtztrc

HOBBY

6 months ago

having the same issue, cannot send emails via nodemailer + gmail using smtp

christian

EMPLOYEE

6 months ago

We identified a case where a firewall rule was not properly updated to allow SMTP traffic by Pro Customer workloads on all stackers. We have updated the rule, and you should not have issues with outbound SMTP traffic anymore. We apologize for the inconvenience.

Status changed to Awaiting User Response Railway • 7 months ago

Status changed to Solved uxuz • 6 months ago