SMTP server and brevo API is also not working

hiringmine-portal

PROOP

7 months ago

First of all, directly closing the SMTP server port is not good — it has caused us a production-level issue. After purchasing the PRO package, if I still face this problem, then there’s no benefit for me in using this platform.

Now, I implemented Brevo’s API, but that also isn’t working on Railway’s server. This is a total disappointment.
Please let me know if this issue will be resolved or not; otherwise, I’ll move my entire server to another platform.

Solved

7 Replies

Railway

BOT

7 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!

Railway

Hey there! We've found the following might help you get unblocked faster: - [🧵 My API was working fine, but now I'm getting a 502 error](https://station.railway.com/questions/my-api-was-working-fine-but-now-i-m-get-d74ad753) - [🧵 SMTP Issue with Nodemailer and Brevo in Deployed Environment](https://station.railway.com/questions/smtp-issue-with-nodemailer-and-brevo-in-d6142dd8) - [🧵 My api endpoint is not working](https://station.railway.com/questions/my-api-endpoint-is-not-working-fde9ae92) If you find the answer from one of these, please let us know by solving the thread!

hiringmine-portal

PROOP

7 months ago

I implemented Brevo’s API, but that also isn’t working on Railway’s server.

christian

EMPLOYEE

7 months ago

Hi there,

We reverted the changes to blocking SMTP. You should be able to serve SMTP traffic again, now that you are on the Pro plan.

See more in the Docs: https://docs.railway.com/reference/outbound-networking#email-delivery

Regards,

Christian

Status changed to Awaiting User Response Railway • 7 months ago

hiringmine-portal

PROOP

7 months ago

Now I am using brevo API in my server but its also not working

Status changed to Awaiting Railway Response Railway • 7 months ago

brody

EMPLOYEE

7 months ago

Does Brevo have an IP whitelist? you may need to look into that.

Status changed to Awaiting User Response Railway • 7 months ago

hiringmine-portal

PROOP

7 months ago

already added and I am also allow accept IP addresses

Attachments

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Status changed to Awaiting Railway Response Railway • 7 months ago

brody

EMPLOYEE

7 months ago

If Brevo is still blocking your connection attempts you will need to contact them.

Status changed to Awaiting User Response Railway • 7 months ago

Railway

BOT

6 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 6 months ago