2 months ago
Hello Everyone,
I am using nodemailler package for the Emailing on google SMTP service.
But when i use my local system for the send email it works, but when use the railway deployed URL i get the
This Error:-
at listOnTimeout (node:internal/timers:569:17)
at process.processTimers (node:internal/timers:512:7) {
code: 'ETIMEDOUT',
command: 'CONN'
}
Error sending mail: Error: Connection timeout
at SMTPConnection._formatError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:809:19)
at SMTPConnection._onError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:795:20)
at Timeout.<anonymous> (/app/node_modules/nodemailer/lib/smtp-connection/index.js:237:22)
Error sending mail: Error: Connection timeout
at SMTPConnection._formatError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:809:19)
at SMTPConnection._onError (/app/node_modules/nodemailer/lib/smtp-connection/index.js:795:20)
at Timeout.<anonymous> (/app/node_modules/nodemailer/lib/smtp-connection/index.js:237:22)
at listOnTimeout (node:internal/timers:569:17)
at process.processTimers (node:internal/timers:512:7) {
code: 'ETIMEDOUT',
command: 'CONN'
}
Do i have to ask railway to enable the SMTP port for this service
3 Replies
2 months ago
Hey, SMTP is not available on the hobby plan. Please upgrade to the pro plan to use SMTP. https://docs.railway.com/reference/outbound-networking#email-delivery
Status changed to Solved brody • 2 months ago
uxuz
Hey, SMTP is not available on the hobby plan. Please upgrade to the pro plan to use SMTP. https://docs.railway.com/reference/outbound-networking#email-delivery
2 months ago
Hello Railway Support Team,
I’m a founder of a small startup currently hosting our application on Railway. Our app needs to send transactional emails (OTP verification, password resets, etc.) directly through Gmail’s SMTP servers.
We’ve discovered that outbound SMTP ports (465/587) are blocked by default. Unfortunately, at our current early stage we don’t yet have the budget to upgrade to a higher plan or pay for a third-party email API service.
Would it be possible to temporarily enable SMTP access for our project (Project ID: <your Railway project ID>) so we can continue sending these essential transactional emails? We’re happy to provide any verification or details you require to confirm our legitimate use case.
We truly value Railway’s platform and would like to grow with you as we scale. Allowing SMTP access would help us stay on your platform and eventually upgrade once our funding allows.
Thank you very much for your time and consideration!
kindly look into the matter.
Best regards,
Status changed to Open Railway • 2 months ago
akrateq
Hello Railway Support Team,I’m a founder of a small startup currently hosting our application on Railway. Our app needs to send transactional emails (OTP verification, password resets, etc.) directly through Gmail’s SMTP servers.We’ve discovered that outbound SMTP ports (465/587) are blocked by default. Unfortunately, at our current early stage we don’t yet have the budget to upgrade to a higher plan or pay for a third-party email API service.Would it be possible to temporarily enable SMTP access for our project (Project ID: <your Railway project ID>) so we can continue sending these essential transactional emails? We’re happy to provide any verification or details you require to confirm our legitimate use case.We truly value Railway’s platform and would like to grow with you as we scale. Allowing SMTP access would help us stay on your platform and eventually upgrade once our funding allows.Thank you very much for your time and consideration!kindly look into the matter.Best regards,
2 months ago
Hey, unfortunately this is not possible, upgrading to the pro plan is the only way to get pro plan features.
Status changed to Solved chandrika • about 2 months ago