2 months ago
Something is causing all services to return 5xxx errors; I urgently request an analysis by the technical team, as this is an issue with Railway's infrastructure.
Happening now: 12:19 AM Brasília time.
31 Replies
2 months ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • about 2 months ago
2 months ago
Have you tried redeploying the services? (Also, check the email inbox associated with your Railway account)
0x5b62656e5d
Have you tried redeploying the services? (Also, check the email inbox associated with your Railway account)
2 months ago
I don't think this is just happening to me, since everything is correct and the day was going smoothly, but the connection started dropping and then quickly coming back.
2 months ago
Dropping in to say that my site is getting a 502 as well
2 months ago
everyhting down for us too
0x5b62656e5d
Which region are the services deployed in?
2 months ago
US West (California, USA)
2 months ago
US West
2 months ago
my agent said
This looks like a live Railway platform issue (edge/proxy or networking layer), not something wrong with your individual apps.
The Station thread you linked was posted only minutes ago (around 12:19 AM Brasília time / roughly now in +07). Multiple users (including “shadstoneofficial”) are confirming the same widespread 5xx/502s, with services that were fine earlier suddenly failing. A moderator has already replied asking which regions are affected and suggesting a redeploy + checking the account email.
Official status page (status.railway.com) still shows Fully Operational across regions and components. This is typical for emerging incidents — smaller or rapidly developing problems often don’t appear on the status page immediately (they explicitly note that only significant widespread impact gets listed there).
Most likely cause right now
Railway’s edge proxy / public networking layer is having trouble reaching running containers (classic “Application failed to respond” → 502). This has happened before with:
Edge network / routing problems
Brief control-plane or proxy hiccups
Regional networking blips
Services can still show as “Online” in the dashboard while external traffic gets 502s.
What to do
Watch the Station thread you linked — it’s the fastest real-time signal right now. Reply with your region(s) if you haven’t.
Check status.railway.com periodically (it can lag).
Try a hard redeploy on critical services (dashboard or CLI). This has fixed residual routing issues after previous platform events.
Look at the service Metrics and HTTP logs for any upstream errors or resource spikes, though this currently looks platform-wide rather than app-specific.
If you have custom domains, note any x-railway-fallback: true headers — those point to edge routing problems.
This matches the pattern of previous short-lived edge/proxy incidents. Hang tight and keep an eye on that Station post; the team is usually quick once multiple reports pile up. Let me know your regions or if you see any recovery.
2 months ago
hey guys, I'm getting the same problem with my deployed services in Railway right now, can you share the current status for solution?
2 months ago
This issue has been raised with the Team. (The team is aware of the issue and is resolving this as we speak)
Status changed to Awaiting User Response Railway • about 2 months ago
2 months ago
For now, I'd recommend deploying the affected service(s) in other regions. (US East, Asia, EU West are unaffected)
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Open 0x5b62656e5d • about 2 months ago
2 months ago
My services are deployed in the US East (Virgina, USA), seems that change to a another region wont't solve the problem :(
cristflores
My services are deployed in the US East (Virgina, USA), seems that change to a another region wont't solve the problem :(
2 months ago
Try hard refreshing (Cmd/Ctrl + Shift + R) the browser, or using a different device).
0x5b62656e5d
Try hard refreshing (Cmd/Ctrl + Shift + R) the browser, or using a different device).
2 months ago
still getting server errors after a hard refresh (bad gateway)
2 months ago
Same problem here. US WEST as well
cristflores
still getting server errors after a hard refresh (bad gateway)
2 months ago
Can you share the URL?
0x5b62656e5d
Can you share the URL?
2 months ago
for me it is https://wallet.gfavip.com and can we deploy on multiple locations at once ?
2 months ago
It’s still fluctuating here; I hope they resolve it soon, as my project is a fintech and relies on continuous availability.
Attachments
shadstoneofficial
for me it is https://wallet.gfavip.com and can we deploy on multiple locations at once ?
2 months ago
Yes, you can add replicas in other regions by navigating to the settings tab of your service.
dev
Incident has been created here: https://status.railway.com/incident/RL8FRJE6
2 months ago
I don't think it is just for the US west region, US east is having an outage as well
2 months ago
I'd try testing with a VPN. I was able to access my projects deployed in US East from Asia.
cristflores
I don't think it is just for the US west region, US east is having an outage as well
2 months ago
Thanks for the info, mind making sure none of the transitive dependent deployments are hosted in US-West by accident?
0x5b62656e5d
Yes, you can add replicas in other regions by navigating to the settings tab of your service.
2 months ago
i did, but still get 502 on https://wallet.gfavip.com and tried in incognito
Attachments
shadstoneofficial
i did, but still get 502 on https://wallet.gfavip.com and tried in incognito 
2 months ago
Worth noting, Railway doesn't reattempt failed requests on other regions. The replica routing is strictly geographical, no failover. You'd need to remove the US-West deployment entirely for the time being if you want to avoid the current incident.
dev
Thanks for the info, mind making sure none of the transitive dependent deployments are hosted in US-West by accident?
2 months ago
All of my services are deployed in the US East region (doble-cheched already), the service is very intermittent, still getting bad getway errors
dev
Interesting, I'll keep an eye on other reports then, thank you!
2 months ago
Team confirmed that they're not seeing any issues on US-East. Keep in mind that US-West -> US-East communication could still be impacted
dev
Incident is resolved now!
2 months ago
We deserve credit. 🚄




