a month ago
I cannot SSH into my running Railway service.
Project: trust-loans
Environment: production
Service: trust-loans-web
Region: Amsterdam
Error:
Permission denied (publickey,keyboard-interactive).
Railway API and CLI account access work. The service is running.
Checks completed:
- The existing personal SSH key is registered.
- Its public and private keys match and signing works.
- A separate workspace key named trust-loans-workspace-repair was registered successfully.
- Authentication still fails with both Windows OpenSSH and Git’s SSH client.
- Verbose SSH output shows the server initially accepts the key, then rejects authentication.
Please investigate SSH authorization for this service. We need read-only runtime access to verify the database before deploying a Prisma migration.
Please do not reset the database or apply pending environment-variable changes.
A similar solved thread traced this to insufficient project permissions. Please check whether my account and workspace SSH key have the required runtime SSH permissions for this project.
1 Replies
a month ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 27 days ago
a month ago
You can access the database via the Database tab in your Railway dashboard.