SSL certificate is not enabled!
lanius
HOBBYOP

a month ago

Hi All / RW support

I configured the DNS records for my domain (mindmuscles.io) from railway onto my registrar (namecheap) and I see a warning that "connection is not private". I read on help center that SSL certificate should be available for custom domains (https://docs.railway.com/guides/public-networking#lets-encrypt-ssl-certificates) however it's not the case for me!

I read some support tickets and someone from RW said nameservers from Cloudflare should be added. I added DNS record into cloudflare and linked it's nameserver into my registrar (namecheap) but the whole website went down.

My questions are:

  1. why is SSL certificate not issued for my custom domain by railway?

  2. why adding cloudflare nameserver didn't help it?

Thanks

$10 Bounty

2 Replies

Railway
BOT

a month ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


uxuz
MODERATOR

a month ago

Hey, it is best to redo the custom domain process when changing the name servers of your domain. Please remove your custom domain from Railway, delete the CNAME record from Cloudflare and redo the process.


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