3 months ago
Hello Railway Support Team,
I'm experiencing an issue with SSL certificate issuance for my custom domain that has been ongoing for over 24 hours.
Domain Details:
Current Status: "Issuing TLS certificate" (stuck for 24+ hours)
Port: 5000
Issue Description:
DNS records are properly configured and propagated globally
The domain successfully connects to my Railway application via HTTP
However, the SSL certificate has been stuck in "Issuing TLS certificate" status for more than 24 hours
This prevents secure HTTPS access to the website
DNS Configuration:
CNAME www keyspk.com (TTL: 300)
DNS propagation confirmed via whatsmydns.net
Steps Already Taken:
Verified DNS settings are correct
Confirmed domain connectivity (HTTP works fine)
Waited 24+ hours for automatic resolution
Removed and re-added the domain once
Could you please investigate why the SSL certificate issuance is stuck and help resolve this issue? The application is working correctly, but the missing SSL certificate is preventing secure access.
Thank you for your assistance.
6 Replies
3 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
I had same issue and waiting the SSL to be released, I have no idea how much will take but in my first project it toke nothing minutes, for this project like 2 hours and yet nothing
Status changed to Awaiting Railway Response Railway • 3 months ago
Status changed to Awaiting User Response Railway • 3 months ago
jake
Please create a separate thread
3 months ago
Status changed to Awaiting Railway Response Railway • 3 months ago
Status changed to Awaiting User Response Railway • 3 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 2 months ago
