SSL Certificate Issuance Stuck for Over 24 Hours - Custom Domain keyspk.com
yunminjeung
FREEOP

3 months ago

Hello Railway Support Team,

I'm experiencing an issue with SSL certificate issuance for my custom domain that has been ongoing for over 24 hours.

Domain Details:

  • Current Status: "Issuing TLS certificate" (stuck for 24+ hours)

  • Port: 5000

Issue Description:

  1. DNS records are properly configured and propagated globally

  2. The domain successfully connects to my Railway application via HTTP

  3. However, the SSL certificate has been stuck in "Issuing TLS certificate" status for more than 24 hours

  4. This prevents secure HTTPS access to the website

DNS Configuration:

Steps Already Taken:

  • Verified DNS settings are correct

  • Confirmed domain connectivity (HTTP works fine)

  • Waited 24+ hours for automatic resolution

  • Removed and re-added the domain once

Could you please investigate why the SSL certificate issuance is stuck and help resolve this issue? The application is working correctly, but the missing SSL certificate is preventing secure access.

Thank you for your assistance.

Solved

6 Replies

Railway
BOT

3 months ago

Hey there! We've found the following might help you get unblocked faster:

If you find the answer from one of these, please let us know by solving the thread!


jake
EMPLOYEE

3 months ago

Would you please try re-adding it?


Status changed to Awaiting User Response Railway 3 months ago


jalalnasser
HOBBY

3 months ago

I had same issue and waiting the SSL to be released, I have no idea how much will take but in my first project it toke nothing minutes, for this project like 2 hours and yet nothing


Status changed to Awaiting Railway Response Railway 3 months ago


jake
EMPLOYEE

3 months ago

Please create a separate thread


Status changed to Awaiting User Response Railway 3 months ago


jake

Please create a separate thread

jalalnasser
HOBBY

3 months ago


Status changed to Awaiting Railway Response Railway 3 months ago


jake
EMPLOYEE

3 months ago

Great. Answered there and leaving this to OP


Status changed to Awaiting User Response Railway 3 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


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