SSL Certificate Issue
Anonymous
PROOP

a month ago

Hi Railway Support,

My custom domain www.siteops.net.in is connected to my ui service, but SSL certificate verification is stuck.

Railway CLI shows:

Sync status: ACTIVE

Verified: false

Certificate: VALIDATING_OWNERSHIP

The domain has been stuck for more than 4 hours.

DNS is hosted in Route 53. The CNAME and _railway-verify.www TXT record have been verified directly against all four authoritative Route 53 nameservers and match the values provided by Railway.

HTTP reaches Railway successfully, but HTTPS presents the generic *.up.railway.app certificate instead of a certificate for www.siteops.net.in.

Domain ID: 85799286-257a-4145-8e47-4d13acd7106f

Please check the certificate/ownership validation for this domain.

Solved

1 Replies

Railway
BOT

a month ago

Your TXT verification record has a small typo in the token value. Comparing against what we expect, the record is missing a single character (a digit 4) partway through the hash. Please copy the full verification value from your service's domain settings and replace the current TXT record with the corrected value, then allow a few minutes for propagation.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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