10 days ago
My custom domain www.getbookmind.ai has been stuck on "Waiting for DNS update" for over 24 hours.
DNS is correctly configured and propagated:
- CNAME www → 17pykaa8.up.railway.app
- TXT _railway-verify → added
- nslookup confirms: www.getbookmind.ai → 17pykaa8.up.railway.app
Service: bookmind
Project: graceful-delight
Domain: www.getbookmind.ai
Please help provision the SSL certificate. Thank you!
Pinned Solution
10 days ago
You need to add the TXT record to _railway-verify.www, not _railway-verify.
2 Replies
Status changed to Open Railway • 10 days ago
10 days ago
Hey, 17pykaa8.up.railway.app itself is returning "not found" from railway's side that means your service might not be running, and railway cant issue the ssl cert if the service is down since it cant respond to the validation challenge so check your dashboard first and make sure the bookmind service is actually deployed and running, not crashed or stopped
if the service is running fine then remove the custom domain and re-add it once to trigger a fresh cert issuance, but only do it once because letsencrypt has a limit of 5 duplicate certs per domain per week
10 days ago
You need to add the TXT record to _railway-verify.www, not _railway-verify.
Status changed to Solved 0x5b62656e5d • 10 days ago