Project ID: a6c48868-44d9-45dd-ac37-a9be2b3dee41 Environment: production (df8ab2a3-71ff-4435-b18a-292c9ce0e467) Service: Frontend Dashboard Link:https://railway.com/project/a6c48868-44d9-45dd-ac37-a9be2b3dee41?environmentId=df8ab2a3-71ff-4435-b18a-292c9ce0e467

Issue: SSL certificate provisioning for custom domains is stuck and taking significantly longer than expected. The process has been ongoing for 30+ minutes with no progress.

Affected Domains:

• twai.co.in (Port 8080)
• www.twai.co.in (Port 8080)

Current Status:

• twai.co.in — Stuck at "Certificate Authority is validating challenges"
• www.twai.co.in — Stuck at "Validating domain ownership"

Related Request IDs:

• mS3RtzxpSw6dqNovmrpb1w
• bV4rZeLuSvWmG34t-8Y8hA

What's Not Working:

• Certificate Authority validation stuck for 30+ minutes
• No progress since domain ownership validation
• Browser shows "not secured" even though dashboard shows green tick for www.twai.co.in

Steps Already Taken:

• Waited 60+ minutes for automatic provisioning
• Verified DNS resolution is correct
• Confirmed backend domain works fine
• Checked service is running and responding

Expected Behavior: SSL certificates should be provisioned within 5-10 minutes of domain verification.

Requested Action: Please manually investigate and resolve the SSL certificate provisioning for both domains. This is blocking production access to the application.