a month ago
I only selected one service below, but this relates to both.
We've followed the DNS record instructions from Railway and added them to Squarespace. After waiting 72 hours, we are still directed to a 404 page and our SSL certificate hasn't come online. Squarespace support has verified 2x that our records are correct on their end. Are there any record changes that we need to make to match what Railway requires?
Attached is a collection of 7 screenshots to show our work and where we're at. I'd upload each of these in the ticket. Here's a bit more info on each of them:
1 & 2 ("Squarespace Input"):
These show the TXT input that I have in our DNS settings. Because the screenshot doesn't capture the full text, here are the exact values:
HRMS
Type: TXT
Name: _railway-verify.hrms
Text: railway-verify=7a1b7dd77ea69c7979e573812b27a40f5b6dd2c7cadd10455df0f510ba56fffd
PFATS
Type: TXT
Name: _railway-verify.pfats
Text: railway-verify=8ef8db1c02cfb969b25c2b767540653b4092e2ddc40881e1bf68366ba0460cba
3 & 4 (TXT Propagation Confirmation for hrms and pfats):
These show that our TXT records have propagated correctly on DNS checker.
5 & 6 ("CNAME Prop" Propagation Confirmation)
These show our CNAME records are fully propagated on DNS checker.
7 (Railway Dashboard with non-functioning TXT records)
I can provide more screenshots of anything you need, but I was limited to 5 in this ticket.
2 Replies
a month ago
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Status changed to Open Railway • about 1 month ago
a month ago
I'd try removing the TXT record from your DNS provider, waiting for ~10-15 mins, then re-add them back.
0x5b62656e5d
I'd try removing the TXT record from your DNS provider, waiting for \~10-15 mins, then re-add them back.
a month ago
Thanks for the suggestion! We gave this a try and we're still getting 404 pages. I double checked our propagation afterwards and we're still good there. Any other thoughts?