N/A

Is your database and service in the same region?

No

Am on hobby plan

Hobby plan has different regions, 1 GCP and 2 metal regions

can you make sure they're not in different regions? By default services are set to metal except for databases so it's very possible they're not in the same region

Yes my web app and database are in different region

Thought so, could you try moving your web app to the same region your database is in?

I tried move my web app to the same region as my database but it changes to the default region which is metal

it doesn't let you set it to US-WEST Oregon?

Yes

<:yujihmm:1260232217284841484>

I'm stumped

Same here too

project id please

561464cd-a4da-4734-b7f9-c3d7c9b046e4

there has been no change to anything in that project within the last 10 days

My api and database are in different region so my web app can't connect to the database through the api

yeah so as fragly suggested, move the api to the same region as the database

Am on hobby when I changr it, it revert back to default metal

im not sure why you say that, you haven't tried to

last activity was 10 days ago

I tried that before let me try again too see

@Brody I have tried and it's working but it takes quite a time to load the page

there has been no changes in this project in the last 10 days, did you give me the wrong id?

Is the right ID just effected the change on the region

As fragly suggests

you are likely looking at the wrong project, i made the change for you

feel free to click deploy -

I actually have have my (api,database and redis) as one project and my web app as a different project make api calls to this project

https://railway.com/project/561464cd-a4da-4734-b7f9-c3d7c9b046e4/service/ceeafe9b-4856-4b24-a493-570d64a15783/settings?environmentId=e425488b-f770-4a70-a546-e41696c873e2

feel free to make the same change i have

for reference, you could have make the change, its not something an admin needed to do for you

I have effected the changes as suggest but the pages takes time to load.. sorry this my actual project Id 905f2f53-a9d5-489e-93e2-ffc1dcc9588f

thats already not on metal

can you have the app connect to postgres and redis via the private network

Can you assist me on that

feel free to deploy

@Brody this a typo we are discussing about how to connect my app the postgres and redis via private network

Not deployment

yes and ive just done that

Ok

After deployment how do I access my app and if I push form github to railway will it work since is in private just a clarification before I deploy

the changes i made only effect how the app itself connects to the databases

Ok and can I access the app from the old url

the url isnt changing

Ok

It has failed @Brody

Hi! Not to be a bother here, but the exactly same thing is happening to me

no bother at all, but please open your own thread 🙂

please follow our guide -

Pls can you revert the chance you made to previous

Pls @Brody

your app is still online

Yes

please refrain from the tagging -> <#727685388893945877> #5

Ok

This deployment has failed..

the build failed because you are trying to access redis during build, but the private network is not available during build.

you would need to access redis only during the runtime.