Still getting emails months after unsubscribing
freedombenjamin
PROOP

14 days ago

Despite the fact that I have unsubscribed and when I press unsubscribe in the emails, everything is already turned off, I still get emails for changelogs and sometimes other stuff I think. Please get me unsubscribed.

Screenshot attached. I have not touched anything here in months, so it's not like I just turned it off and I need to wait for it to stop.

image.png

Attachments

Solved

2 Replies

13 days ago

Hey, can you try clicking on Unsubscribe, which is located at the bottom right corner of the changelog email?

image.png

Attachments


chandrika
EMPLOYEE

13 days ago

We've opted your email out of marketing and changelog sends on our side. The in-app toggles you already turned off should have been enough, so apologies for the extra emails. You should not receive any more.


Status changed to Awaiting User Response Railway 13 days ago


Status changed to Solved chandrika 13 days ago


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