Still getting emails months after unsubscribing
freedombenjamin
PROOP

2 months ago

Despite the fact that I have unsubscribed and when I press unsubscribe in the emails, everything is already turned off, I still get emails for changelogs and sometimes other stuff I think. Please get me unsubscribed.

Screenshot attached. I have not touched anything here in months, so it's not like I just turned it off and I need to wait for it to stop.

image.png

Attachments

Solved

2 Replies

2 months ago

Hey, can you try clicking on Unsubscribe, which is located at the bottom right corner of the changelog email?

image.png

Attachments


chandrika
EMPLOYEE

2 months ago

We've opted your email out of marketing and changelog sends on our side. The in-app toggles you already turned off should have been enough, so apologies for the extra emails. You should not receive any more.


Status changed to Awaiting User Response Railway • about 2 months ago


Status changed to Solved chandrika • about 2 months ago


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