Stop your automate non-permissions to change my region
tonbooking
PROOP

10 months ago

I don't need your non-permission to change my service's region because it will cause lagging and have to re-deploy also which may impact to my production

Solved

6 Replies

10 months ago

Hello,

The number 1 cause of latency would be using the public network for service to service communications, please make sure you are using the private network.

https://docs.railway.com/overview/best-practices#use-private-networking-when-possible

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


brody

Hello,The number 1 cause of latency would be using the public network for service to service communications, please make sure you are using the private network.https://docs.railway.com/overview/best-practices#use-private-networking-when-possibleBest,Brody

tonbooking
PROOP

10 months ago

i'm already using private if possible


Status changed to Awaiting Railway Response Railway 10 months ago


10 months ago

Thank you for confirming that, please confirm if you have all services in the same Metal region.


Status changed to Awaiting User Response Railway 10 months ago


tonbooking
PROOP

10 months ago

No, I rollback all to Singapore only. Can't risk that


Status changed to Awaiting Railway Response Railway 10 months ago


tonbooking
PROOP

10 months ago

Would you stop the automate change of my service's region. Just crash another one...


10 months ago

Hello,

We have our migration timeline outlined here -

https://docs.railway.com/railway-metal#timeline

We are doing our best to follow this so that we can shut off the Legacy regions, unfortunately we cannot stop the migrations at this time.

Can you please make sure you are using the private network and have all services in the same Metal region, those are the two main causes of latency.

Best,

Brody


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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