Stuck at "Removing"

Attempted to remove a deployment during the degraded performance issue and it is now stuck at "Removing" (for an hour now lmao) and thus cannot redeploy this deployment

Solved

19 Replies

I will be unavailable for a bit, if you need any more info ping me


fwd @angelo whenever you have time


2 months ago

Hey, please do not ping the team. Can you share a quick screenshot of what's happening so I can confirm it's a Railway issue? Thanks!


he told me he would take a look haha, mb.


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Attachments


It has been stuck at this "Removing" state since yesterday lol


2 months ago

Oh no problem then, I'll escalate this thread to the team so they can take a look.


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Also, mind sharing the exact deployment URL? I know you already linked the service but will help a little bit


How would I go about doing that?


2 months ago

Clicking on View logs and then copy the URL on your browser



Ah, didn't notice the URL was changing between deployments lmao


thought there was some button I was trying to find


2 months ago

No problem, I should have been more specific either way, anyway I'll leave it up to the team now.


echohack
EMPLOYEE

2 months ago

Your deployment removal attempt coincided with a platform incident on April 2nd that affected builds and the dashboard, and it appears the removal process stalled as a result. Looks like everything is resolved now and you were able to successfully remove those deployments and deploy new ones since then. I think you're good to go?


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Solved echohack about 2 months ago


Hey, so everything is functioning fine (I found a way to re-deploy) but it is still stuck at the Removing state and is still sending a ton of TCP requests, which probably isn't great.


echohack

Your deployment removal attempt coincided with a platform incident on April 2nd that affected builds and the dashboard, and it appears the removal process stalled as a result. Looks like everything is resolved now and you were able to successfully remove those deployments and deploy new ones since then. I think you're good to go?

Hey, so everything is functioning fine (I found a way to re-deploy) but it is still stuck at the Removing state and is still sending a ton of TCP requests, which probably isn't great.

(sending again as a reply here as I am not sure if you would actually see the other message haha)


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Replies do not do anything more to notify the user; it is purely visual.

As for the removing deployment, it is not actually running so you are good there.


Status changed to Awaiting User Response Railway about 2 months ago


brody

Replies do not do anything more to notify the user; it is purely visual. As for the removing deployment, it is not actually running so you are good there.

Ah, okay. Thanks for the help!


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved itsoutfinity about 2 months ago


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