Stuck in 404 loop when trying to verify account for project tokens
simbourd
FREEOP

2 months ago

Hi everyone!

I'm having an issue with my account verification. When I try to verify my account to create project tokens, I keep getting redirected to a 404 error page (Looks like you are lost) at this URL: https://railway.com/verify.

I've tried refreshing and clearing my cache, but the link seems broken on my end. Could someone from the team help me trigger the verification manually?

Thanks for the help!

Solved

9 Replies


2 months ago

I spent the last 2h trying to reproduce this, it took that long cause Railway's TTL on 2FA auth seems to be like 30m or something

I couldn't reproduce that unfortunately, it never redirects to that URL for me; could you share the exact steps you're taking?


simbourd
FREEOP

2 months ago

Thank you for the update. To clarify the steps: I am navigating to the Tokens section within my Project Settings. However, as soon as I click on it, I am redirected to a 404 error page instead of the expected interface.

I have attached a screenshot of the error for your reference. Please let me know if you need any further details to help investigate this on your end.

image.png

image.png


Anonymous
FREE

2 months ago

I have the same problem.


2 months ago

My bad, I'm not sure how I missed your response

Are you two on limited trial?


Anonymous
FREE

2 months ago

I'm on a limited 29-day trial. Do I need to upgrade my plan to get the token?


2 months ago

I believe so yea, I think (and I could be wrong) that limited trial accounts aren't authorised to create project tokens


2 months ago

I'll double check though, cause I'm not entirely sure


2 months ago

This has been fixed. The button will now correctly redirect to the plans upgrade page. Verification is just upgrading to a paid account.


Status changed to Solved brody about 2 months ago


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