Stuck in Waiting for DNS Update
phildsnyder
FREEOP

2 months ago

My custom domain www.summitpropertyholdingsllc.com is stuck on 'Waiting for DNS update' for over an hour. DNS is fully propagated globally (confirmed on DNSChecker — both CNAME and TXT resolve correctly worldwide). I've deleted and re-added the domain multiple times. Project ID: 7b2edb67-48bc-48b1-8e2b-efb36c1040c3. Can someone manually trigger domain verification on your end?

Solved$10 Bounty

Pinned Solution

As Brody mentioned, you need to set the TXT record correctly. Running nslookup on _railway-verify.www.summitpropertyholdingsllc.com returned NXDOMAIN.

Additionally, if you're using www, you should also add records for your root domain (@).

Keep in mind that some DNS providers don't support CNAME flattening (using a CNAME record on a root domain), so in that case, I'd suggest switching to Cloudflare's DNS service.

7 Replies

phildsnyder
FREEOP

2 months ago

Checking in on this item. Can I get some help here? Thank you.


2 months ago

Please check your dashboard, it says the TXT record isn't set correctly.


As Brody mentioned, you need to set the TXT record correctly. Running nslookup on _railway-verify.www.summitpropertyholdingsllc.com returned NXDOMAIN.

Additionally, if you're using www, you should also add records for your root domain (@).

Keep in mind that some DNS providers don't support CNAME flattening (using a CNAME record on a root domain), so in that case, I'd suggest switching to Cloudflare's DNS service.


phildsnyder
FREEOP

2 months ago

Thanks for checking. I looked at my GoDaddy DNS records and found the issue — my TXT record name is set to _railway but it should be _railway-verify. I've corrected it now. The full record is:

Type: TXT

Name: _railway-verify

Value: railway-verify=cd7a7ac6a3c972276ab85a7a0f9c62a0fbf9350aae1faef9229c462b8e3be023

DNS propagation should complete within an hour. Can you re-run verification once it's visible? Thank you.


2 months ago

It is on an exponential backoff retry loop, so there is nothing I need to do. The changes will eventually be picked up.


phildsnyder
FREEOP

2 months ago

Awesome. Thank you.


phildsnyder
FREEOP

2 months ago

All good. Site is live. This ticket can be closed out. Thank you!


Status changed to Solved 0x5b62656e5d about 1 month ago


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