Stuck on "Issuing TLS certificate"

rorthwein

HOBBYOP

2 years ago

I'm trying to add a custom domain to my website. I'm able to access the website, but the TLS certificate is missing.

I've added 2 CNAMEs (for @ and www). My domain provider is Namecheap. I've tried repeating the flow multiple times – still no luck.

Solved

8 Replies

rorthwein

HOBBYOP

2 years ago

Please see the screenshots attached

Attachments

Screen%20Sh...

brody

EMPLOYEE

2 years ago

Without touching anything in namecheap, remove the domains from your Railway service and add them back.

Railway will give you new CNAMEs, ignore them.

rorthwein

HOBBYOP

2 years ago

Thanks for a quick response.

I did what you suggested. Unfortunately, the issue still remains.

brody

EMPLOYEE

2 years ago

Try disabling DNSSEC in namecheap, then try what I suggested again.

Status changed to Solved Railway • almost 2 years ago

rorthwein

HOBBYOP

2 years ago

That worked. Thank you! Can I enable DNSSEC now?

brody

EMPLOYEE

2 years ago

I'm honestly not sure, I doubt that it would break anything at this moment but it might hinder Railway from issuing a new certificate the next time it needs to.

rorthwein

HOBBYOP

2 years ago

Why does DNSSEC prevent Railway from issuing a new certificate?

brody

EMPLOYEE

2 years ago

Nothing to do with Railway for that issue.