a year ago
I purchase domain from namesilo. after setting CNAME www
is just stuck at Issuing TLS certificate.
what should I do ?
3 Replies
a year ago
Go to NameSilo - Manage DNS for your domain.
For www, you should have ONLY ONE record:
Type: CNAME
Host: www
Value/Target: (The Railway CNAME value, e.g., cname.railway.app)
NO other A, CNAME, or URL Redirect records for www.
For the root domain (@), follow Railway's instructions (usually an A or CNAME record, as given by them).
Double-check:
NO “Forward” or “Redirect” set for www in NameSilo.
DNSSEC: Make sure it's OFF.
TTL: You can set to lowest (like 1 min) for quick propagation, but not critical.
If STILL Stuck after 1–2 Hours
Double-check again at dnschecker.org for www CNAME — it must match Railway’s value everywhere.
a year ago
Hey! When it gets stuck at "Issuing TLS certificate" like that, it usually means something's not quite right with your DNS setup — most likely with the CNAME record.
A few things to double-check:
- CNAME is set for
www, not the root (@). Railway only issues certificates for subdomains likewww.example.com, not the bare domain. - Make sure your CNAME for
wwwis pointing exactly to the value Railway gives you (something likexxxx.up.railway.app.). - After saving the CNAME, it can take a few minutes (sometimes up to an hour) for DNS to propagate — so be patient and try refreshing later.
- Try running a DNS check at https://dnschecker.org for
www.yourdomain.com— you should see it resolving toyourapp.up.railway.app.
Also make sure you're adding www.yourdomain.com (not just yourdomain.com) to the Custom Domains section in Railway.
a year ago
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