9 months ago
I purchase domain from namesilo. after setting CNAME www
is just stuck at Issuing TLS certificate.
what should I do ?
3 Replies
9 months ago
Go to NameSilo - Manage DNS for your domain.
For www, you should have ONLY ONE record:
Type: CNAME
Host: www
Value/Target: (The Railway CNAME value, e.g., cname.railway.app)
NO other A, CNAME, or URL Redirect records for www.
For the root domain (@), follow Railway's instructions (usually an A or CNAME record, as given by them).
Double-check:
NO “Forward” or “Redirect” set for www in NameSilo.
DNSSEC: Make sure it's OFF.
TTL: You can set to lowest (like 1 min) for quick propagation, but not critical.
If STILL Stuck after 1–2 Hours
Double-check again at dnschecker.org for www CNAME — it must match Railway’s value everywhere.
9 months ago
Hey! When it gets stuck at "Issuing TLS certificate" like that, it usually means something's not quite right with your DNS setup — most likely with the CNAME record.
A few things to double-check:
CNAME is set for
www, not the root (@). Railway only issues certificates for subdomains likewww.example.com, not the bare domain.Make sure your CNAME for
wwwis pointing exactly to the value Railway gives you (something likexxxx.up.railway.app.).After saving the CNAME, it can take a few minutes (sometimes up to an hour) for DNS to propagate — so be patient and try refreshing later.
Try running a DNS check at https://dnschecker.org for
www.yourdomain.com— you should see it resolving toyourapp.up.railway.app.
Also make sure you're adding www.yourdomain.com (not just yourdomain.com) to the Custom Domains section in Railway.
9 months ago
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