2 days ago
Hi Railway team,
I'm on a paid plan running a Docker-based AI app. My container is consistently failing to connect to OpenAI (ConnectionError
, even with TLS fixes applied).
To debug, I added a test to log the outbound IP via https://ifconfig.me
, placed at the top of app.py
. The request never completes or appears in the logs, confirming the container has no outbound HTTPS access.
Can you please investigate and/or enable a Static Outbound IP for this Docker deployment?
Let me know what’s blocking the outbound connection — this is critical to functionality.
Thanks,
Mark Smith
1 Replies
2 days ago
Hi there, OpenAI is having an outage!
Status changed to Awaiting User Response railway[bot] • 2 days ago
Status changed to Solved sarahkb125 • 2 days ago