Subject: Critical Networking Issue — Outbound HTTPS Blocked on Docker App
audiosmee1
PROOP

a year ago

Hi Railway team,

I'm on a paid plan running a Docker-based AI app. My container is consistently failing to connect to OpenAI (ConnectionError, even with TLS fixes applied).

To debug, I added a test to log the outbound IP via https://ifconfig.me, placed at the top of app.py. The request never completes or appears in the logs, confirming the container has no outbound HTTPS access.

Can you please investigate and/or enable a Static Outbound IP for this Docker deployment?

Let me know what’s blocking the outbound connection — this is critical to functionality.

Thanks,

Mark Smith

Solved

1 Replies

sarahkb125
EMPLOYEE

a year ago

Hi there, OpenAI is having an outage!


Status changed to Awaiting User Response Railway 11 months ago


Status changed to Solved sarahkb125 11 months ago


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