Subject: Critical Networking Issue — Outbound HTTPS Blocked on Docker App

audiosmee1PRO

2 days ago

Hi Railway team,

I'm on a paid plan running a Docker-based AI app. My container is consistently failing to connect to OpenAI (ConnectionError, even with TLS fixes applied).

To debug, I added a test to log the outbound IP via https://ifconfig.me, placed at the top of app.py. The request never completes or appears in the logs, confirming the container has no outbound HTTPS access.

Can you please investigate and/or enable a Static Outbound IP for this Docker deployment?

Let me know what’s blocking the outbound connection — this is critical to functionality.

Thanks,
Mark Smith

Solved

1 Replies

sarahkb125EMPLOYEE

2 days ago

Hi there, OpenAI is having an outage!


Status changed to Awaiting User Response railway[bot] 2 days ago


Status changed to Solved sarahkb125 2 days ago


Subject: Critical Networking Issue — Outbound HTTPS Blocked on Docker App - Railway Help Station