a month ago
Hi, I need help with a custom domain that has been stuck on "Waiting for DNS
update" for several hours despite DNS being fully propagated.
Project ID: a0d8a4d4-6a07-4de0-92dd-c98eac1028e7
Service ID: c2dde80c-5956-4725-98d4-851de11263d4
Service Name: web
Environment: production
Issue:
Custom domain www.everyfamilyoffice.com is stuck on "Waiting for DNS update"
in the Railway dashboard. DNS has fully propagated — both Google (8.8.8.8) and
Cloudflare (1.1.1.1) resolvers correctly return the CNAME
06kc6nrq.up.railway.app for www.everyfamilyoffice.com. Railway does not appear
to be polling or detecting the correct DNS.
Request:
Please manually trigger DNS verification and SSL certificate provisioning for
Thank you.
Attachments
3 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Open Railway • about 1 month ago
a month ago
Did you add the TXT with the ".www" at the end correctly ? Same as you've setup the CNAME for "www" then fill up the "_railway-verify.www" and then the value
vitakili
Did you add the TXT with the ".www" at the end correctly ? Same as you've setup the CNAME for "www" then fill up the "_railway-verify.www" and then the value
a month ago
I've confirmed both records are correct and fully propagated. The CNAME www points to 06kc6nrq.up.railway.app and the TXT _railway-verify.www has the correct value with no spaces. Railway dashboard still shows 'Waiting for DNS update.' Any other suggestions?
vitakili
Did you add the TXT with the ".www" at the end correctly ? Same as you've setup the CNAME for "www" then fill up the "_railway-verify.www" and then the value
a month ago
Issue resolved — the domain is now live at https://www.everyfamilyoffice.com.
Thank you for your help. You can close this ticket.
Status changed to Open brody • about 1 month ago
Status changed to Solved 0x5b62656e5d • 26 days ago