same with me what is happening ?

In my case was the name in my account info, it was empty

I am also facing this error i tried updating my name and by connecting with google too but nothing worked

Same problem. No fix.

I had a trial account which expired, Am trying to get the Hobby Plan, but when I try to add Credit card I get "Customer Not Found" error. Have tried adding multiple cards?

Has this been fixed?

same issue

Pretty sad that 24 hours can go by and nothing is done about it, not even a word from support. And this is a direct loss of revenue for them too! Has anyone identified a more reliable alternative service? Might be time to migrate out.

😂😂😩 5-10 business days???

Our billing team will review your message carefully. Please include as much relevant information as you can, such as invoice ID(s), amount(s) charged, etc. or attach a copy of your invoice/receipt. We aim to respond within 5-10 business days.

Same issue. Google and name didn't fix

Hi folks, I've raised this internally and we're investigating the issue

Same thing here, trial is expired when trying to subscribe it says customer not found.

same issue here. I've got lenny subscription and it wont let me activate or add in a card

Hi all, thank you for reporting! We have this issue raised internally and our engineering team is investigating it, we'll update once we've found a fix. Thank you for your patience and sorry you ran into this!

This is happening to me too, can't upgrade to pro plan to get more domains.

Hi everyone, this was a frontend issue that we've recently fixed. Please make sure you refresh the page and try again. Let us know if you're still having trouble.