Subject: Issue with Invoice Payment
humandeveloperacc
HOBBYOP

a year ago

Message:

Hello,

We are trying to pay invoice #5EE01937-0004 ($7.96), but we are facing issues. Initially, when clicking the payment link, we were redirected to a Stripe page stating that the invoice could no longer be paid through Stripe and that we should contact support.

Later, when attempting to pay again, the system simply displayed a message saying that the payment could not be processed. Additionally, we are unable to link our card for payment.

Could you help us resolve this issue? Is there an alternative payment method or a way to generate a new invoice?

We’d appreciate your assistance

Solved

1 Replies

a year ago

Hi, could you try subscribing again from the dashboard ?

Best,

Nico


Status changed to Awaiting User Response Railway about 1 year ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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