a month ago
Hi Decodo team,
I’m using your residential proxy gateway and getting authentication failures on HTTPS CONNECT requests.
Gateway details
- Host:
gate.decodo.com - Port:
10001
Observed error
CONNECT tunnel failed, response 407- Browser/headless side shows:
net::ERR_TUNNEL_CONNECTION_FAILED
What I tested
- Multiple username formats (including base username and country/state/session variants)
- Same password across tests
- Target URLs tested include:
https://api.ipify.org?format=jsonhttps://token.finalexpence.enrollsmartnow.com/form-for-token.html
- All attempts return HTTP 407
Please confirm
- Is my account enabled for residential proxy gateway access on
gate.decodo.com:10001? - What is the exact required username format for this gateway?
- Does this gateway require IP allowlisting? If yes, what egress IPs should I whitelist?
- Are there any account/plan restrictions currently causing auth rejection?
If needed, I can share timestamped request logs and masked credentials format.
Thanks.
Attachments
1 Replies
a month ago
It looks like this question was posted on Railway's support forum, but it's directed at Decodo's proxy service, which is not related to Railway. You'll want to reach out to Decodo's support team directly for help with their residential proxy gateway authentication.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago