Hello Railway team,

I recently discovered that all the data in my PostgreSQL database connected to a Strapi project is gone. The only tables I see now are the default Strapi tables — all of my custom content types and entries are missing.

After investigating, I noticed that my Postgres service is now running in the us-west2 region, but originally it was created in us-west1. I did not initiate any region change or redeployment that would cause this. The switch seems to have happened automatically about 4 weeks ago.

I also noticed that a new Postgres service and volume were created, and my original database seems to have been deleted. Unfortunately, backups were not enabled at the time, and I had no reason to expect my data would be wiped without warning.

This has caused serious data loss for my production project. Could you please check:

If the original database or volume in us-west1 is still recoverable in any way?

If such region migrations happen automatically, and why I wasn’t notified?

Any help recovering the old data would be greatly appreciated.

Project: sklomontag_strapi
Environment: production
Old region: us-west1
Current region: us-west2
Approximate time of change: ~4 weeks ago

Thanks in advance for your support!