Subscription cancellation
robertmelen
TRIALOP

2 years ago

Hi folks, I already have a Hobby plan account registered to another email/account.

Whilst logged into that account I had to push a app from another one of my GitHub accounts, whilst doing so it registered a new Railway account related to that Github, I then mistakenly signed up to a Hobby plan again thinking my active Hobby plan account must have run out.

It turned out this was creating a fresh subscription under my Railway account linked to the alterative Github.

This only just happened, can I please cancel that subscription and get a refund?

Solved

2 Replies

brody
EMPLOYEE

2 years ago

You can click the refund button on the latest invoice.


Status changed to Solved Railway over 1 year ago


robertmelen
TRIALOP

2 years ago

Ah yea so you can! Nice one, sorted.


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