Subscription error

maisvagases

FREEOP

a year ago

I can't access any of my projects when switching to the hobby plan, all project pages give 404 and I was charged twice and it shows that I have 2 active subscriptions

Solved

2 Replies

Railway

BOT

a year ago

Hey there! We've found the following might help you get unblocked faster:

📚 Pricing FAQs
📚 Pricing Plans
🧵 Issue with Hobby Plan Subscription

If you find the answer from one of these, please let us know by solving the thread!

EMPLOYEE

a year ago

Hi there, we've refunded the second subscription and you should be all good to go now. Sorry about the inconvinence!

Status changed to Awaiting User Response Railway • about 1 year ago

Status changed to Solved jr • about 1 year ago

Welcome!