10 months ago
I tried to upgrade my subscription with a prepaid card, but it said prepaid cards can't be used. however, $1 was still taken from my card. its been an hour and i want my $1 back please.
6 Replies
10 months ago
Our team is working on getting back to you as soon as possible. In the meantime, we've found the following might help you get unlocked faster:
If you find the answer from one of these, please let us know by solving the thread! Otherwise, we’ll be in touch.
10 months ago
Hello,
The $1 is a verification charge and will be automatically refunded in 5 - 10 business days.
Best,
The Railway Team.
Status changed to Awaiting User Response Railway • 11 months ago
brody
Hello, The $1 is a verification charge and will be automatically refunded in 5 - 10 business days. Best, The Railway Team.
10 months ago
Hello i have the same problem can you fix it ?
Status changed to Awaiting Railway Response Railway • 11 months ago
skkou
Hello i have the same problem can you fix it ?
10 months ago
Hi there, as Brody mentioned the $1 a verification charge and will be automatically refunded in 5 - 10 business days.
If you still need help, please create a new thread and we'll get you sorted!
Status changed to Awaiting User Response Railway • 11 months ago
10 months ago
im still waiting for refund.
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Closing this thread in favor of your latest thread, since I have already replied there.
Going forward, please do not open duplicate threads.
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Closed brody • 10 months ago