25 days ago
Hello Railway Support,
Today I paid invoice NXTSJQRD-0003, receipt 2941-9519, for $5 USD.
After payment, my workspace still shows “Trial expired” and asks me to pay another $5 to subscribe to the Hobby plan.
The receipt includes a Hobby plan period from May 2 to June 2, 2026. I believed this payment would activate my current Hobby subscription.
Could you please confirm whether this was a past-due invoice and whether it can be refunded or credited toward my current Hobby subscription?
Thank you.
1 Replies
24 days ago
I have this problem too
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago