support over email for pro?
tair
PROOP

2 years ago

i've upgraded to pro and sent a support email request, but getting this:

"We do not provide support over this email address."

could someone 👀

0 Replies

tair
PROOP

2 years ago

N/A


brody
EMPLOYEE

2 years ago

going forward support for pro users would be done through

but would this be something the community could help you with? if it is, you would likely get a much faster answer from the community


ray-chen
EMPLOYEE

2 years ago

Yep we're in the process of migrating all support resources to https://help.railway.app/support

The community's typically faster than us for project-related help 🙂


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