3 months ago
The trial period has expired. Please make the payment to continue using the system. This message appears, but I can't pay because the invoice is showing $0.
11 Replies
2 months ago
Hey, do you've any kind of invoices on the following link? https://railway.com/workspace/billing
2 months ago
do you've any kind of invoices on the following link? https://railway.com/workspace/billing
2 months ago
Also, is it through an upgrade button that you found that invoice?
2 months ago
Any screenshots are appreciated, as well as your workspace ID. You can find your workspace ID by going to Railway's project list, pressing CTRL + K, typing "active workspace id", and then copying it.
id; b4a6defd-5b90-44a7-b5d3-df06809f5824 This invoice that is coming in as zero is currently being billing

2 months ago
@lukiss I've deleted your message as it contained your billing address. The invoice you're referring to shows a paid status with a zero amount, so you're all good. May I ask why you believe you still need to make a payment?
Because I've been trying to log in for over a week and this keeps happening.

2 months ago
That looks like it's related to whatever you're hosting.
2 months ago
But that's an error on your SaaS and not Railway
2 months ago
If you have outstanding bills in Railway, you would not be able to access your services at all.
Status changed to Solved passos • 2 months ago