10 months ago
The trial period has expired. Please make the payment to continue using the system. This message appears, but I can't pay because the invoice is showing $0.
11 Replies
10 months ago
Hey, do you've any kind of invoices on the following link? https://railway.com/workspace/billing
10 months ago
do you've any kind of invoices on the following link? https://railway.com/workspace/billing
10 months ago
Also, is it through an upgrade button that you found that invoice?
10 months ago
Any screenshots are appreciated, as well as your workspace ID. You can find your workspace ID by going to Railway's project list, pressing CTRL + K, typing "active workspace id", and then copying it.
id; b4a6defd-5b90-44a7-b5d3-df06809f5824 This invoice that is coming in as zero is currently being billing

10 months ago
@lukiss I've deleted your message as it contained your billing address. The invoice you're referring to shows a paid status with a zero amount, so you're all good. May I ask why you believe you still need to make a payment?
Because I've been trying to log in for over a week and this keeps happening.

10 months ago
That looks like it's related to whatever you're hosting.
10 months ago
But that's an error on your SaaS and not Railway
10 months ago
If you have outstanding bills in Railway, you would not be able to access your services at all.
Status changed to Solved passos • 10 months ago