Template publishing wrongly asking for verified account
adiology
FREEOP

a month ago

I already have templates published and making money from months ago but now that I try to publish a new template I'm seeing this error.

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Solved

5 Replies

Railway
BOT

a month ago

Your account is currently on the Free plan and has not passed the automated verification check, which is required to publish templates. Your earlier templates were published while your workspace had an active Hobby subscription, which bypasses that check. Upgrading back to the Hobby plan ($5/month) at railway.com/workspace/billing will restore your ability to publish templates.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway

Your account is currently on the Free plan and has not passed the automated verification check, which is required to publish templates. Your earlier templates were published while your workspace had an active Hobby subscription, which bypasses that check. Upgrading back to the Hobby plan ($5/month) at [railway.com/workspace/billing](https://railway.com/workspace/billing) will restore your ability to publish templates.

adiology
FREEOP

a month ago

I am banking my credits for future use, I don't need a plan right now but I'd like to publish the template.


Status changed to Awaiting Railway Response Railway • about 1 month ago


Railway
BOT

a month ago

Publishing a template requires either a verified account or an active Hobby/Pro subscription, and that requirement cannot be waived. Moving your workspace to the Hobby plan ($5/month) at railway.com/workspace/billing is the path to re-enable publishing.


Status changed to Awaiting User Response Railway • about 1 month ago


adiology
FREEOP

a month ago

How do I get a verified account then without a subscription?


Status changed to Awaiting Railway Response Railway • about 1 month ago


Railway
BOT

a month ago

Verification is an automated internal check with no user-facing step to complete. There is no verification page, button, or form in the dashboard. The only reliable path to clear the requirement is moving to the Hobby or Pro plan.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

24 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 24 days ago


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