The container took too long to start.
monotykamary
PROOP

10 months ago

I am currently trying to redeploy my open-webui container that I have in my template: https://railway.com/template/Hez7Hu?referralCode=ZqgrJ0. On my Pro plan for my team, it redeploys with no problem. However, it times out when trying to redeploy it on my Hobby account.

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Solved

4 Replies

brody
EMPLOYEE

10 months ago

Hello,

I have heard from the team. It looks like your deployment coincided with a Railway deployment, which delayed the container restart. We are looking to reduce impact from this in the product, but I don't have an ETA.

Since it a fairly large image (4.53GB), you should generally see your builds go out in under 2 minutes, as that has been the general mark you've been hitting. It should be rare that it takes longer like you experienced today.

Best,

Brody


Status changed to Awaiting User Response Railway 10 months ago


Railway
BOT

10 months ago

An internal ticket has been attached to this thread. Updates will be relayed in this thread, so keep an eye out!

Status changed to In Progress Railway 10 months ago


monotykamary
PROOP

9 months ago

Left it for a day and it finally deployed. Thanks to the team for any behind-the-scenes work


Status changed to Awaiting Railway Response Railway 10 months ago


Railway
BOT

9 months ago

Update: An internal ticket linked to this thread has been changed to Todo.


Railway
BOT

9 months ago

Update: An internal ticket linked to this thread has been changed to Completed.

Status changed to Awaiting Railway Response Railway 10 months ago


brody
EMPLOYEE

9 months ago

Hello, update here -

I'm not sure if you saw the incident today, but this morning it went widespread, so we called an incident and dug into the root issue, we believe we have fixed it, and there should be no chance of extended deployment times anymore.

But if you see anything, please let us know!


Status changed to Awaiting User Response Railway 10 months ago


Status changed to Solved brody 10 months ago


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