5 months ago
The custom domain I registered under Public Networking has suddenly disappeared.
The domain I entered was https://n8n.datapopcorn.xyz, but I don’t know the reason why it disappeared, and I’m in trouble because I can’t access https://n8n.datapopcorn.xyz.
I’ve been looking into it based on this document: https://docs.railway.com/guides/public-networking#custom-domains, but I still don’t know the cause.
It seems the CNAME connection at the hosting provider’s DNS was disconnected, so I tried to re-register it, but I’m not receiving the value that should be structured like *.up.railway.app.
When I register something like primary-production-594ef.up.railway.app, it doesn’t work properly — webhooks are not being executed.
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4 Replies
5 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
5 months ago
Hello,
Looks like you were able to add it back?
Either way, you had originally deleted it at 2025-05-19 04:33:03.799618 UTC
Best,
Brody
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Status changed to Awaiting User Response Railway • 6 months ago
5 months ago
Yeah, I checked it. It back to normal.
Is it just a temporary issue?
Status changed to Awaiting Railway Response Railway • 6 months ago
5 months ago
Hello,
I am not aware of any issues that could cause that, but what matters most is that it's back. However, please feel free to reopen if the domain disappears from the dashboard again.
Status changed to Awaiting User Response Railway • 6 months ago
Status changed to Solved brody • 6 months ago