the custom domain is not get map
articnine9
HOBBYOP

2 months ago

Showing This site can’t be reached

halwaking.com’s server IP address could not be found.

Try:

Checking the connection

Checking the proxy, firewall, and DNS configuration

Running Windows Network Diagnostics

ERR_NAME_NOT_RESOLVED

$10 Bounty

6 Replies

Railway
BOT

2 months ago

The root domain has not been added as a custom domain to any of your services, which is why it does not resolve. You have subdomains configured and working, but the apex (root) domain itself needs to be added separately in your service's settings. Since it is a root domain, your DNS provider must support CNAME flattening or ALIAS/ANAME records for the apex. See adding a root domain for provider compatibility and setup steps.


Status changed to Awaiting User Response Railway • about 2 months ago


articnine9
HOBBYOP

2 months ago

i can't able to add Cname in bigrock with name @


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

Standard DNS does not allow a CNAME at the root/apex (@), so your DNS provider must support CNAME flattening or ALIAS/ANAME records for it to work. If yours does not, you have two options: switch to a provider that supports it (such as Cloudflare, by changing your nameservers), or use a www subdomain instead, which accepts a standard CNAME. The root domain docs list compatible providers and setup steps.


Status changed to Awaiting User Response Railway • about 2 months ago


articnine9
HOBBYOP

2 months ago

okay i want use sub domain. but it redirect to root domain, how to fix it


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • about 2 months ago


articnine9

okay i want use sub domain. but it redirect to root domain, how to fix it

You can follow this guide to redirect to the root domain: https://www.bigrock.in/help/article/Set-Up-Domain-Forwarding-in-BigRock


Railway

The root domain has not been added as a custom domain to any of your services, which is why it does not resolve. You have subdomains configured and working, but the apex (root) domain itself needs to be added separately in your service's settings. Since it is a root domain, your DNS provider must support CNAME flattening or ALIAS/ANAME records for the apex. See [adding a root domain](https://docs.railway.com/networking/domains/working-with-domains#adding-a-root-domain) for provider compatibility and setup steps.

articnine9
HOBBYOP

2 months ago

custom domains not resolving - halwaking.com and www.halwaking.com

Project ID: 74ec70f9-a634-4da1-bc03-79c237035b4d

Service: vendure-storefront

Deployment: 19c62f14-4c7e-4ceb-84c8-af12c63b64f1

I map in CNAME Cloudflare , and change nameserver for "halwaking.com" NS aleena.ns.cloudflare.com

NS moura.ns.cloudflare.com still not loading


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