a year ago
I’m reaching out regarding a critical issue with an unpaid invoice. When attempting to make the payment, I received the following message:
"This invoice can no longer be paid on Stripe. Please contact Railway (billing@railway.app) to arrange an alternative payment method or request a new invoice."
As my service is currently disrupted due to this unresolved payment, I would appreciate your prompt assistance in either providing an alternative payment method or reissuing the invoice so I can settle it as soon as possible.
2 Replies
Status changed to Awaiting User Response Railway • over 1 year ago
Status changed to Solved angelo-railway • over 1 year ago
angelo-railway
I have reset your invoices, you can resubscribe now.
a year ago
Hi, can you help reset mine as well we are trying to upgrade to pro, and our service will be interrupted very soon, this is quite urgent. I don't want to open another thread.
Status changed to Awaiting Railway Response Railway • about 1 year ago
Status changed to Solved angelo-railway • about 1 year ago