The issue with response time
romanmoha
PROOP

a month ago

For some reason, it's been taking a very long time to process requests

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Attachments

Solved

22 Replies

a month ago

^ mind linking the service? 🙏


a month ago

also, just want to make sure:

  • Have you tried redeploying?
  • Have you made any changes on that service or any service it depends on before the issue started?

romanmoha
PROOP

a month ago

  1. yes
  2. No

a month ago

Alright thank you


a month ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response dev about 1 month ago


romanmoha
PROOP

a month ago

any news about this problem?


a month ago

not from what I can tell, the team is out of office right now (easter retreat), so response times may be slower

if i see any other reports then I'll raise this internally as well though


romanmoha
PROOP

a month ago

Everything is really bad 🙂

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Attachments


a month ago

😬


a month ago

is this on a production user facing service?


romanmoha
PROOP

a month ago

yes, this is prod


a month ago

I'll see if I can get someone to take a look


a month ago

Would it be possible to see if you could debug this on your side first?

I was advised that a sudden jump like this without major infrastructure changes is more than likely an application-level problem


romanmoha
PROOP

a month ago

But it was working for me. I had not changed anything


a month ago

Can you narrow down where the response time delay is coming from specifically?

delta time from request received to response sent would also be helpful


romanmoha
PROOP

a month ago

my backend metrics

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Attachments


romanmoha
PROOP

a month ago

The problem is only with the front-end service


a month ago

how is your frontend service served?


a month ago

would recommend doing some request traces to see exactly what is adding to the response times, would help narrow the culprit down further


romanmoha
PROOP

a month ago

I'm looking at the request logs—all requests are taking 25 to 30 seconds


romanmoha
PROOP

a month ago

I stopped the server and started again and now everything is ok

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Attachments


a month ago

that is so strange, but glad it fixed itself


romanmoha
PROOP

a month ago

this is really strange


Status changed to Awaiting Railway Response Railway about 1 month ago


Status changed to Solved angelo-railway about 1 month ago


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