a month ago
Even though my applications are up and running, I constantly receive HTTP 502 errors. This issue only occurs on the Netherlands servers. When I switch to the Singapore servers, the problem disappears, but the performance is very slow. This is my first issue.
My second issue is that an external service, which is always up and normally reliable, sometimes times out. This problem also occurs only on the Netherlands servers. Since yesterday, the Railway Netherlands region has been completely unstable.
Project : 517f30a-b1c5-43a9-aa46-3bffd9f72e7d
7 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
a month ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
a month ago
🛠️ The ticket Server Availability Issues in Europe has been marked as triage.
a month ago
Hey,
This sounds like a routing issue. Can you give us some more diagnostic information and run a few commands for me?
The
x-railway-edgeheader from your http requesttracerouteto66.33.22.11tracerouteto66.33.22.1The deployment ID that is experiencing the issue
This way we can check with the team if it's a problem on the Railway side.
Status changed to Awaiting User Response Railway • about 1 month ago
angelo-railway
Hey,This sounds like a routing issue. Can you give us some more diagnostic information and run a few commands for me?The x-railway-edge header from your http requesttraceroute to 66.33.22.11traceroute to 66.33.22.1The deployment ID that is experiencing the issueThis way we can check with the team if it's a problem on the Railway side.
a month ago
date: Sun, 09 Nov 2025 12:58:32 GMT
server : railway-edge
x-railway-edge :railway/europe-west4-drams3a
x-railway-fallback : true
x-railway-request-id :kwuBi4HvSuiLDIZbjUJq2g
Attachments
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Hey there, it seemed that you were impacted by: https://status.railway.com/cmhs2cyre029dr5ifkhd12ogr
We apologize, can you confirm that traffic access is restored?
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 28 days ago
a month ago
✅ The ticket Server Availability Issues in Europe has been marked as completed.