2 months ago
Hello Railway Support,
I have successfully deployed my project and configured the CNAME record for www.mpdps.ru to point to your server:
CNAME: www.mpdps.ru → 5hq3d2v5.up.railway.app.mpdp...
The deployment is successful and the site works correctly via the generated domain:
https://mp-dps-satka-production.up.railway.app
However, when I try to access the site via https://www.mpdps.ru , it shows "Not Found".
I've already waited more than 24 hours, checked DNS propagation via MXToolbox and What's My DNS — all show that the CNAME record is correct.
Could you please help me understand why the custom domain is not working even though everything seems properly set up?
Thank you
16 Replies
2 months ago
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Status changed to Open brody • 2 months ago
2 months ago
I've configured the CNAME record for www.mpdps.ru to point to Railway as instructed.
DNS propagation is complete (checked via MXToolbox and What's My DNS).
The project is deployed successfully and works on the generated domain: https://mp-dps-satka-production.up.railway.app
However, it still doesn't work on www.mpdps.ru — returns "Not Found".
Can you please check from your side why the custom domain isn't resolving?
2 months ago
I think the CNAME should be pointing to 5hq3d2v5.up.railway.app. only
2 months ago
5hq3d2v5.up.railway.app.mpdps.ru. would not be valid as that is not a domain railway could own given it is essentially *.mpdps.ru which is your domain
anthonysette
5hq3d2v5.up.railway.app.mpdps.ru. would not be valid as that is not a domain railway could own given it is essentially *.mpdps.ru which is your domain
2 months ago
I tried both ways, still nothing worked. Now I've changed it again, installed 5hq3d2v5.up.railway.app. And it still doesn't work.
2 months ago
Checking your DNS it looks like it is still propagating. Some have the new CNAME value some have the old CNAME value. Let's wait a bit, in the meantime can you confirm 5hq3d2v5.up.railway.app is the value Railway shared with you when you added a custom domain?
2 months ago
So far the resolved DNS is only 7, unresolved is 22
Attachments
2 months ago
Still only 8 resolved, seams to be taking some time to propogate, but until its fully resolved you will still see this not found issue
2 months ago
Of course, it's hard, I've been waiting for a long time, and I'm more than sure the site won't work. Although everything is set up correctly.
2 months ago
It shows that the domain is connected, but when you click on it, here is an error:
Attachments
2 months ago
Make sure the custom domain in railway is pointing also to port 3000. Looks like the domain https://www.mpdps.ru/ is getting a 502 bad gateway which can indicate the service is not there. If you point the custom domain to port 3000 it should work
2 months ago
Thanks, good! Project - work
2 months ago
Awesome glad to hear it!
Status changed to Solved brody • 2 months ago