The public DNS is already updated and propagated.
Anonymous
FREEOP

a month ago

The public DNS is already updated and propagated.

Current records:

- www.qizhijiyong.store -> wujalx66.up.railway.app

- _railway-verify.www.qizhijiyong.store -> railway-verify=0da092c5125cf99fb4badb0cd4a79d9c9eb6d4278182dbf48dbf98505f069c80

Railway now also sees the correct CNAME value:

- currentValue: wujalx66.up.railway.app

- dns status: DNS_RECORD_STATUS_PROPAGATED

However, the domain still shows:

- verified: false

- certificateStatus: VALIDATING_OWNERSHIP

And https://www.qizhijiyong.store still returns the Railway fallback 404.

Please retrigger verification / certificate issuance for www.qizhijiyong.store.

Solved$10 Bounty

Pinned Solution

If you wish to use www, you should also be adding @ records into your DNS records.

Keep in mind that some DNS providers do not support CNAME flattening (using CNAME record on a root domain), so in that case, I'd recommend migrating to Cloudflare's DNS service.

10 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Open Railway about 2 months ago


If you wish to use www, you should also be adding @ records into your DNS records.

Keep in mind that some DNS providers do not support CNAME flattening (using CNAME record on a root domain), so in that case, I'd recommend migrating to Cloudflare's DNS service.


0x5b62656e5d

If you wish to use `www`, you should also be adding `@` records into your DNS records. Keep in mind that some DNS providers do not support CNAME flattening (using CNAME record on a root domain), so in that case, I'd recommend migrating to Cloudflare's DNS service.

Anonymous
FREEOP

a month ago

Thanks, but the issue is specifically with www.qizhijiyong.store, not the apex/root domain.

For www, the required DNS records are already in place and propagated:

- CNAME: www.qizhijiyong.store -> wujalx66.up.railway.app

- TXT: _railway-verify.www.qizhijiyong.store -> railway-verify=0da092c5125cf99fb4badb0cd4a79d9c9eb6d4278182dbf48dbf98505f069c80

Railway already sees the correct CNAME value and reports the DNS record as propagated, but the domain is still stuck at:

- verified: false

- certificateStatus: VALIDATING_OWNERSHIP

And https://www.qizhijiyong.store still returns the Railway fallback 404.

So this does not appear to be an apex @ record issue. Could someone from Railway please retrigger verification / certificate issuance for www.qizhijiyong.store?


It's what's needed for you to be able to use www properly. You'd need to add your root domain as well.

You can try removing all the related DNS records from both Railway and your DNS provider, waiting ~10-15 mins, then re-add the records though.

However, I'd try adding your root domain first.


0x5b62656e5d

It's what's needed for you to be able to use `www` properly. You'd need to add your root domain as well. You can try removing all the related DNS records from both Railway and your DNS provider, waiting \~10-15 mins, then re-add the records though. However, I'd try adding your root domain first.

Anonymous
FREEOP

a month ago

Thanks. I checked the apex/root domain and it is currently not configured yet.

At the same time, for www.qizhijiyong.store, the DNS is already correct and Railway sees it as propagated:

- www.qizhijiyong.store -> wujalx66.up.railway.app

- _railway-verify.www.qizhijiyong.store -> railway-verify=0da092c5125cf99fb4badb0cd4a79d9c9eb6d4278182dbf48dbf98505f069c80

However, www.qizhijiyong.store is still stuck at:

- verified: false

- certificateStatus: VALIDATING_OWNERSHIP

Before I remove and re-add anything again, could you please confirm whether configuring the apex/root domain is actually required for Railway to finish verification / certificate issuance for www.qizhijiyong.store?

If yes, please let me know the exact apex/root record(s) Railway expects for qizhijiyong.store, and I will add them.


Thanks. I checked the apex/root domain and it is currently not configured yet. At the same time, for `www.qizhijiyong.store`, the DNS is already correct and Railway sees it as propagated: \- `www.qizhijiyong.store` \-> `wujalx66.up.railway.app` \- `_railway-verify.www.qizhijiyong.store` \-> `railway-verify=0da092c5125cf99fb4badb0cd4a79d9c9eb6d4278182dbf48dbf98505f069c80` However, `www.qizhijiyong.store` is still stuck at: \- verified: false \- certificateStatus: VALIDATING\_OWNERSHIP Before I remove and re-add anything again, could you please confirm whether configuring the apex/root domain is actually required for Railway to finish verification / certificate issuance for `www.qizhijiyong.store`? If yes, please let me know the exact apex/root record(s) Railway expects for `qizhijiyong.store`, and I will add them.

I've seen a few instances where adding the root domain resolved the verification issue for www, so it's something I'd try right off the bat.


0x5b62656e5d

I've seen a few instances where adding the root domain resolved the verification issue for `www`, so it's something I'd try right off the bat.

Anonymous
FREEOP

a month ago

I checked trying to add the apex/root domain qizhijiyong.store, and Railway returns:

You have reached the limit for custom domains per service on your plan.

So I cannot attach the apex/root domain to the same service that already has www.qizhijiyong.store.

This suggests the current www.qizhijiyong.store issue is not simply because the apex/root domain is missing.

Could someone from Railway please retrigger verification / certificate issuance for www.qizhijiyong.store, or confirm whether a separate redirect service is required for the apex domain?


Anonymous
FREEOP

a month ago

I have now added the apex/root domain setup as well.

Current apex/root DNS records:

- CNAME: qizhijiyong.store -> zqtnmma9.up.railway.app

- TXT: _railway-verify.qizhijiyong.store -> railway-verify=60d587e47a18e2b8485d2e91ddb36a83497d73c28378bfb844a5acbceaeabd7f

Please re-check both:

- qizhijiyong.store

- www.qizhijiyong.store

The goal is for the apex/root domain to redirect to https://www.qizhijiyong.store, and for www.qizhijiyong.store to finish verification / certificate issuance.


Anonymous
FREEOP

a month ago

I have now added the apex/root domain as well.

Current behavior:

- https://qizhijiyong.store now redirects to the source site

- https://www.qizhijiyong.store still returns the Railway fallback 404

For www, Railway still shows:

- verified: false

- certificateStatus: VALIDATING_OWNERSHIP

Please re-check and retrigger verification / certificate issuance for www.qizhijiyong.store.


At this point I'd try removing all related records from your DNS provider and Railway, waiting for ~10-15 mins, then re-adding the records.

(Sorry for going in circles ... DNS issues can be funky sometimes)


Anonymous
FREEOP

a month ago

OK. Thank you very much.


Status changed to Solved 0x5b62656e5d 16 days ago


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