The train was derailed
bluelilygithub
PROOP

2 months ago

We apologize for the inconvenience. If the issue persists, please contact our support team.

Solved

23 Replies

Railway
BOT

2 months ago

Your two queued deployments are affected by an ongoing deployment infrastructure issue that is causing builds and deploys to be delayed or fail across all regions. Builds have been restored for Pro users, and the team is working to reach full capacity. Your deployments should progress once the issue is fully resolved.


Status changed to Awaiting User Response Railway • about 2 months ago


bluelilygithub
PROOP

2 months ago

I'm a PRO customer. I can't access my projects via your dashboard


Status changed to Awaiting Railway Response Railway • about 2 months ago


2 months ago

Hey, thanks for raising this, I've notified the team in regards to the dashboard issues. Apologies for the trouble!


Status changed to Awaiting User Response Railway • about 2 months ago


dev

Hey, thanks for raising this, I've notified the team in regards to the dashboard issues. Apologies for the trouble!

joey-bellwetherco
PRO

2 months ago

Your status page says pro users are back up and that is not true! My deployments still fail and I can't even access the dashboard


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

What you're seeing on the status page is in regards to deployments going out. What you're seeing here is a separate dashboard issue that sprung up after that incident was updated.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


joey-bellwetherco

Your status page says pro users are back up and that is not true! My deployments still fail and I can't even access the dashboard

bhwmai
PRO

2 months ago

I came on here to say the same thing, how can the status state "We have restored builds to Pro users, and are working to get to full capacity for all customers. We will continue to provide updates as the situation develops." yet as a pro customer my deployment is queued.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


joey-bellwetherco

Your status page says pro users are back up and that is not true! My deployments still fail and I can't even access the dashboard

bhwmai
PRO

2 months ago

if you can login via email or google you can view dashboard, the Github connection is down which causes GitHub Oauth to be down as well.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

I'm really dissapointed Railway. Three hours of complete downtime + now unable to access the dashboard? How can you expect us to deploy real production workloads or expect to gain more enterprise users. I'm expecting a post mortem report on this incident and for your team to do better. Maybe hire me to get the job done?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


bluelilygithub
PROOP

2 months ago

You said it's an issue with my connection with github. This is not accurate. I have both Github & Railway open on my desktop. I can't access any of my railway projects


Status changed to Awaiting Railway Response Railway • about 2 months ago


bluelilygithub

You said it's an issue with my connection with github. This is not accurate. I have both Github & Railway open on my desktop. I can't access any of my railway projects

bluelilygithub
PROOP

2 months ago

I should point out that the agents and domains Im hosting are working. it's just the backend


batuhandgul-glitch
PRO

2 months ago

Same im pro too,but cant acces to my dashboard..


Status changed to Awaiting User Response Railway • about 2 months ago


batuhandgul-glitch

Same im pro too,but cant acces to my dashboard..

batuhandgul-glitch
PRO

2 months ago

and can't acces my projects..


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


batuhandgul-glitch

Same im pro too,but cant acces to my dashboard..

2 months ago

Noted, this issue has been raised to the team, sorry about the trouble!


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


batuhandgul-glitch
PRO

2 months ago

When will the issues be resolved? Will there be any updates? Could you please give us an estimated time, even roughly?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


batuhandgul-glitch

When will the issues be resolved? Will there be any updates? Could you please give us an estimated time, even roughly?

batuhandgul-glitch
PRO

2 months ago

Now i can login my dashboard but when i click the project it says looks like you are lost


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


batuhandgul-glitch

When will the issues be resolved? Will there be any updates? Could you please give us an estimated time, even roughly?

2 months ago

There unfortunately isn't any ETA, but updates are being shared through: https://status.railway.com/incident/YYU63JUO


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


hellrazor777
HOBBY

2 months ago

How big is the queue for builds?? i get i'm only hobby, but this has been going for bloody hours.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

I'm not sure how big the queue is (I don't have access to that information), but I'm seeing a lot of users claiming recovery which is hopeful


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


dev

I'm not sure how big the queue is (I don't have access to that information), but I'm seeing a lot of users claiming recovery which is hopeful

hellrazor777
HOBBY

2 months ago

current build 45 mins and waiting. just frustrating.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


hellrazor777
HOBBY

2 months ago

its a christmas miracle - the devs must have seen it and its building,


Status changed to Awaiting Railway Response Railway • about 2 months ago


2 months ago

That's good news 🙂 Glad the queue clearance reached you


dev

That's good news 🙂 Glad the queue clearance reached you

hellrazor777
HOBBY

2 months ago

oh the train then ran out of steam with build stage, will see how long it takes.


Status changed to Awaiting User Response Railway • about 2 months ago


2 months ago

Should be all fixed now, sorry for all the trouble!


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Awaiting User Response Railway • about 2 months ago


Status changed to Solved dev • about 2 months ago


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